THOMAS ELLIOTT

• Assisted in provisioning switches and mapping network closets for a $2
million switch refresh on the Conway Campus.
• Worked with Netbox (IPAM), mapping all the network closets and all
equipment within them.
• Installed Ethernet runs, terminated cable, and removed old Cat5
infrastructure from the campus.
• Installed APs, cameras, and other networking equipment across the
campus.
• Resolved tickets using JIRA and collaborated with IT staff and clients.
• Assisted in creating templates for switch configurations and removed old
configurations from switches that were decommissioned.

• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to effectively build rapport and lasting relationships.