Thomas Fazio
New York,NY
Summary
Hardworking individual with a passion for IT and a background in customer relations. Certified in ITF+ and AWS Cloud Practitioner and am eager to utilize my IT knowledge and skills in the field. With strong organizational skills and dedication to helping colleagues and peers achieve company goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Merchandise Sales Associate
Lowes Home Improvement
07.2022 - 03.2023
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked with my peers to reset store bays set by Lowes.
Warehouse Associate
Amazon
08.2020 - 03.2022
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Social Media Marketing Manager
AltrXego
09.2017 - 06.2020
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Created and managed social media campaigns to increase brand engagement.
Machinist Mate
United States Navy, USN
09.2007 - 11.2009
- Performed preventive and corrective maintenance on boilers, engines and generators.
- Read and interpreted technical documentation.
- Inspected, repaired and replaced system components.
Education
Certification Program - Computer And Information Systems Security
California Institute of Arts & Technology
San Diego, CA02.2023
Skills
- Hardware and Software Configuration
- Network Maintenance
- Cloud Hosting
- Network Configuration
- Problem Solving
- Communication and Collaboration
Certification
- Comptia ITF+
- Comptia Network+
- AWS Cloud Practitioner
- Comptia A+ (expected completion May 2023)
- Comptia Security+ (expected completion May 2023)
Timeline
Merchandise Sales Associate
Lowes Home Improvement
07.2022 - 03.2023
Warehouse Associate
Amazon
08.2020 - 03.2022
Social Media Marketing Manager
AltrXego
09.2017 - 06.2020
Machinist Mate
United States Navy, USN
09.2007 - 11.2009
Certification Program - Computer And Information Systems Security
California Institute of Arts & Technology
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