Thomas Fernandez
HOUSTON,TX
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
5
5
years of professional experience
Work History
Cashier, Hostess
Spanky's Restaurant
08.2021 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used cash registers to cash out customers.
- Answered questions about store policies and addressed customer concerns.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Serving Staff Member
Blue Ribbon
05.2018 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Sterling High School
Houston, TX01.2022
Skills
- POS Systems Operations
- Trained in Point-of-Sale Systems
- Sweeping and Mopping
- Purchase Assistance
- Customer Service
- Cash Drawer Management
Timeline
Cashier, Hostess
Spanky's Restaurant
08.2021 - Current
Serving Staff Member
Blue Ribbon
05.2018 - 07.2019
High School Diploma -
Sterling High School
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