Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Gillespie

Charlevoix

Summary

Focused on providing professional service and support to every office visitor. Meticulous in coordinating appointments, managing transactions, and enhancing client satisfaction Positive nature with excellent people skills.

Overview

6
6
years of professional experience

Work History

Front Desk Staff

Charlevoix Community Pool
Charlevoix
03.2024 - Current
  • Process payments from clients in cash or credit card form.
  • Perform data entry into computer systems to maintain accurate records of customer information.
  • Greet customers warmly and make them feel welcome.
  • Answer incoming calls, redirect callers to the appropriate personnel or department and take messages as needed.

Operational Keyholder

Cherry Republic
Charlevoix
06.2019 - 05.2025
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Used Point of Sale register system to complete transactions.
  • Verified accuracy of register tills at beginning and end of shift.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.

Kitchen Staff

Culver’s
Charlevoix
12.2021 - 06.2022
  • Maintained cleanliness of work areas throughout shift.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Cooked hamburgers, french fries, chicken strips, fish fillets, and other fast-food menu items, as ordered by customers.

Education

High School Diploma -

Charlevoix Middle High School
Charlevoix
06.2022

Skills

  • Microsoft Excel
  • Payment processing
  • Data entry
  • Customer service
  • Call handling
  • Team collaboration

Timeline

Front Desk Staff

Charlevoix Community Pool
03.2024 - Current

Kitchen Staff

Culver’s
12.2021 - 06.2022

Operational Keyholder

Cherry Republic
06.2019 - 05.2025

High School Diploma -

Charlevoix Middle High School

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