Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Work Preference
Timeline
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Thomas Grape

Niagara Falls,United States

Summary

Dedicated Logistics professional bringing 7+ years of experience managing freight carrier relationships focused on cost-effective logistics solutions. History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Analytical thinker with superior work ethic.

Overview

8
8
years of professional experience

Work History

Senior Transportation Specialist (Logistics Coordinator)

ACV Auctions
Buffalo, NY
03.2021 - Current
  • As a Senior Transportation Specialist with 4+ years of wholesale vehicle logistics, my responsibilities include;
  • Owned end-to-end vehicle transports across the country, managing between 250-350 moves/month while meeting SLA for on-time pickup/delivery
  • Proactively locate and vet a network of quality carriers to help service commercial and residential customers
  • Leveraged Salesforce to track carrier relationships and pipeline
  • Negotiate cost-effective contracted rates with transport partners

Tutor

Orleans/Niagara BOCES
Sanborn, NY
03.2017 - Current
  • Academic tutor for home-based, one on one, high school students; my main focus is Math, PE and History
  • My assignments are long and short term. Experienced with special needs and emotionally challenged students
  • Communication, patience, and reliability have allowed me to be successful at this current position

Tutor

Accessible Academics
Buffalo, NY
08.2020 - 08.2023
  • Academic tutor for college students with social and emotional disorders
  • Tutoring was done in person and virtually

Carrier Representative

Concept Logistics
Buffalo, NY
06.2017 - 05.2020
  • As a skilled Carrier Representative for a highly recognized freight brokerage firm, my responsibilities included;
  • Helped contribute to increasing company margins by 10-15% on each line haul achieved
  • Contributed to obtaining new business and increasing trucking capacity in regular lanes/customer shipments
  • This operations process entailed extensive daily phone calls with inbound / outbound freight transport clients, typically oversaw 20-25 full truckload moves each day
  • Oversaw and resolved any problems related to tracking and tracing on shipments to ensure on time delivery
  • Managed post shipping follow-up and customer satisfaction calls

Education

Bachelor of Business Administration (B.B.A.) - Business Administration

University at Buffalo
06.2016

Skills

  • Transportation Management
  • Customer Satisfaction
  • Logistics management
  • Route planning
  • Transportation planning
  • Negotiating rates
  • Documentation skills

Accomplishments

  • Achieved a 5-10% reduction in transport cost-per-move by negotiating cost-effective contracted rates while preserving service quality.
  • Reduced storage days by 5-10% via price adjustments and rapid re-dispatch upon carrier cancellation.
  • Documented and resolved issues with problem carriers, leading to a better carrier vetting process.
  • Supervised team of 3 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balancePaid time off401k matchHealthcare benefitsFlexible work hours

Timeline

Senior Transportation Specialist (Logistics Coordinator)

ACV Auctions
03.2021 - Current

Tutor

Accessible Academics
08.2020 - 08.2023

Carrier Representative

Concept Logistics
06.2017 - 05.2020

Tutor

Orleans/Niagara BOCES
03.2017 - Current

Bachelor of Business Administration (B.B.A.) - Business Administration

University at Buffalo

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