Summary
Overview
Work History
Education
Skills
Accomplishments
Achieving Sales Target
Languages
Generic

Thomas Griffey

Hazel Park

Summary

Dynamic and dedicated professional with experience at Men's Warehouse, excelling in customer engagement and conflict resolution. Proven ability to maintain operational excellence and support community events through strong interpersonal communication and attention to detail. Committed to fostering positive relationships and enhancing organizational effectiveness.

Overview

7
7
years of professional experience

Work History

Volunteer

Wayne State College Of Mortuary Science
11.2024 - 04.2025
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Assisted with special events and programs.

Sales Associate

Mens Warehouse
01.2018 - 09.2020
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Bachelor's of Mortuary Science - Mortuary Science

Wayne State University
Detroit, MI

Biology

Sinclair Community College
Dayton, OH
08-2022

Skills

  • Recordkeeping
  • Fundraising
  • Administrative support
  • Cultural awareness
  • Disability awareness
  • Michigan Driver's license
  • Attention to detail
  • Conflict resolution
  • Volunteer orientation

Accomplishments

  • Documented and resolved issues with custom suits and rentals which led to sales goal being reached due to repeat customers.

Achieving Sales Target

  • Exceeded monthly sales targets by 5-10% through consultative selling of men’s formalwear and upselling accessories, driving repeat customer purchases.
  • Store consistently ranked in the high in region-wide by closing high value rental and retail transactions averaging $400.
  • Increased tuxedo rental conversions by 20% by providing personalized styling advice and ensuring seamless event coordination for weddings and formal occasions.

Languages

English
Native or Bilingual

Similar Profiles

CREATE PROFILE