Thomas Grills

I perform the daily routine inventory and service of the Xerox and HP printers at Ingalls and its remote sites which are Tinley Park, Flossmoor and Cal City. This includes keeping an inventory of toners, fusers, drums and waste cartridges. Through the service now I monitor for devices that would soon or do need immediate servicing of the aforementioned internals. Oversee the installation, removal and any other alterations to existing machines to ensure they are under coverage and being monitored appropriately online by both Xerox and UCM's staff.

• Led cross-functional teams to streamline project workflows and enhance operational efficiency.
• Developed training materials and conducted workshops for new hires, fostering a culture of continuous improvement.
• Implemented process improvements that reduced turnaround time for client projects, increasing customer satisfaction.
• Coordinated cross-functional teams to streamline project timelines and enhance operational efficiency.
• Analyzed project data to ensure accuracy and compliance with company standards and client requirements.

Points of contact: David Cunningham general manager Xerox print management services UCM david.cunningham@xerox.com

Kevin Finley senior lead technician for the greater southland area kevin.finley@xerox.com 312-399-8373

• Oversaw installation, retrofitting, upgrading and general maintenance of AV equipment such as TVs, projectors, wireless conferencing, wireless audio devices etc. at the University of Chicago medical center.
• Operated and maintained audiovisual equipment for live events and presentations.
• Collaborated with event teams to ensure optimal audio-visual experiences.
• Troubleshot technical issues, ensuring minimal disruption during events.
• Operated and maintained audio-visual equipment for live events and presentations.
• Troubleshot technical issues to ensure seamless operation during events.
• Implemented process improvements to enhance efficiency in equipment handling.
• Led projects involving large-scale audio-visual installations and integrations.

Point of contact;

Jordan Mesa jordanmesa@mesaelectronics.com 630-443-6683

• Managed truck receiving on docks and outdoor areas. Operated forklift and electric equipment. Utilized database to track shipments. Handled hazardous materials.
• Managed receipt and inspection of incoming merchandise, ensuring accuracy and quality compliance.
• Coordinated with vendors to resolve discrepancies in shipments, enhancing inventory accuracy.
• Trained new team members on proper receiving procedures and safety protocols.
• Conducted regular audits of stock to maintain accurate inventory records and reduce discrepancies.
• Collaborated with management to develop strategies for optimizing warehouse space utilization.
• Trained staff on operating forklifts and material handling equipment in compliance with safety guidelines.
• Kept work areas clean, safe, and organized.

Point of contact:

Ricardo Renteria managing supervisor 773-592-9065