Thomas Hafford

• Responded promptly to customer inquiries regarding services provided by the department.
• Used ladders to reach high ceilings and walls for dusting purposes.
• Reported any damages or maintenance needs to supervisor immediately upon discovery.
• Kept storage areas organized and free of clutter by disposing of unused items appropriately.
• Replenished supplies such as soap, toilet paper and paper towels in restrooms.
• Vacuumed carpets and upholstered furniture.

• Met company and OSHA safety guidelines for work site operations to minimize worker risk.
• Maintained clean, safe working environment by removing waste from job site prior to shift completion.
• Used organizational skills to meet productivity requirements.
• Coordinated communication between equipment operators via two-way radios and hand signals.

• Maintained and updated incoming vehicle instrument clusters from Canada to fit American federal standards.
• Planned and prioritized day-to-day shipments and billing in collaboration with the yard and sales team.
• Observed yard traffic to determine track availability to accommodate inbound and outbound traffic.

To test and evaluate customer vehicles and repair necessary faults.

Measuring, cutting, and installation of siding on customers homes.

• Call potential clients to set up appointments for a sales presentation Manage a floor of 5 callers.

• Logistics support -- Sit down, stand up and Cherry picker Forklift operations -- Parts picking and sequencing using either a hand or wrist scanner for recording and inventory control.
• knowledge of commonly-used concepts, practices, and procedures working in a manufacturing plant -- Verified BOM's to parts received from the receiving dock to be scanned in inventory.
• Inspected units for defects and repairs through appropriate procedures upon receiving product from shipment.

• Yard Management shift boss -- Followed all appropriate Environmental Protection, Safety, Health and Quality (OSHA) policies.
• Responsible for combining raw materials, as designated by work order for the manufacture of chemical admixture out in the field.
• Responsible for unloading raw materials, loading bulk trucks and packaged goods with finished products.
• Performed various clerical duties as required such as filling all MSDS paperwork -- Took liquid and powdered samples for the lab -- Responded to emergency spills and report all unsafe conditions and accidents immediately to appropriate managers.
• Doing math equations for the proper additives to make the appropriate mixtures for making HCL, and dry Cement.
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• Ordering and keeping up on day to day inventory on materials -- Constructing, maintaining, and testing mechanical equipment, machinery, and components -- Oversee a crew of 8 an in charge of Protective equipment and ensures that prescribed safeguards are properly used.
• knowledge of commonly-used concepts, practices, and procedures working with chemicals and machinery repair.

• To Provide excellent customer service knowledge of commonly-used concepts, practices, and procedures of a service advisor.
• Maintain extensive inventory control using Excel, and key track.
• To Deliver a minimum of 35 vehicles a month.
• Communicated with management to promote efficiency in daily operations.
• Liaised with business leaders to foster timely resolution of client challenges.
• Developed processes and metrics that supported achievement of organization's business goals.
• Collected payments and provided accurate change.
• Sold various products by explaining unique features and educating customers on proper application or usage.

• Provided technical, and mechanical support of all Jaguars.
• Performed maintenance and rework pre-manufactured vehicles to meet government standards for sales at auctions.
• Performed vehicle enhancements and on site service for press launches.
• Quality controlled vehicles for buff magazines such as car and driver.
• knowledge of commonly-used concepts, practices, and procedures of a certified Jaguar technician.
• completely rebuilt a 2000 Jaguar S-type that had been destroyed by fire during import.
• Was later sold at auction.
• Attended several Jaguar, and Austin Martin technical classes to further my knowledge in repair.