Gena De Mesa
Overview
11
11
years of professional experience
Work History
Environmental Services Housekeeper
Dignity Health, Mercy Medical Clinic
09.2013 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Patient Registration Clerk
Dignity Health Medical Foundation
05.2015 - 12.2016
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Imaged and scanned patient and registration documentation into electronic patient record via [NEO IDX System].
- Accurately inputted patient and insurance information into company's computer system using [Software].
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
Education
Vocational Certificate - Medical Assisting
Western Career College
Citrus Heights, CA06.2016
Associate of Business Administration - Bookkeeping And Accounting
National College of Business Administration
Philippines03.1990
Skills
- Inventory Restocking
- Patient Data Management Systems
- Data Confirmation
- Critical Thinking
- Medical Terminology
- Attention to detail
- Customer Service
- Clinic Administration
- Verifying Eligibility
- Insurance Verification
Computer Skills:
Microsoft Word, Power Point, Outlook Microsoft Excel,
NEO IDX System,
Timeline
Patient Registration Clerk
Dignity Health Medical Foundation
05.2015 - 12.2016
Environmental Services Housekeeper
Dignity Health, Mercy Medical Clinic
09.2013 - Current
Vocational Certificate - Medical Assisting
Western Career College
Associate of Business Administration - Bookkeeping And Accounting
National College of Business Administration
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