THOMAS HANCE

•Managed relationships with external vendors and partner for sourcing components or integrating third-party solutions into the product ecosystem

• Developed strong relationships with key stakeholders including executives, engineering teams, salesteams, and customers to ensure alignment throughout the product development lifecycles

• Developed pricing strategies based on market research resulting in a XX% increase in profit margin

• Identified opportunities for product enhancements or feature updates based on customer feedback and competitive landscape analysis

• Conducted market research and analysis to identify customer needs, preferences, and trends, informing product roadmap decisions

• Resolved problems promptly to elevate customer approval.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
• Motivated, trained, and coach employees to maximize performance
• Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
• Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.

• In putting Inventory, training staff, paperwork, food safety, paying out driver tip and closing staff, bank deposits, daily prep, packaging, time management, weekly employee scheduling, auditing, and call backs