Thomas Hardin
bonanza,AR
Summary
Proven Class A CDL Delivery Driver with a track record of enhancing customer satisfaction and streamlining deliveries at Norris Group. Expert in vehicle inspection and safe driving practices, coupled with exceptional problem-solving capabilities and a positive attitude. Achieved significant improvements in load efficiency and customer service excellence, demonstrating a commitment to safety and reliability.
Overview
6
6
years of professional experience
Work History
CDL Delivery Driver
Norris Group
09.2024 - Current
- Achieved high levels of customer service excellence through prompt issue resolution and attention to detail.
- Strengthened customer relationships by supporting special requests or last-minute changes whenever possible within policy limitations.
- Maximized load capacity by efficiently organizing cargo according to weight distribution guidelines.
- Ensured customer satisfaction through accurate and timely deliveries, addressing concerns promptly.
Caregiver, Special Needs
Bost Inc
01.2022 - 06.2024
- Prepared meals and snacks and fed clients.
- Encouraged overall wellness through engaging exercise routines tailored to each client''s abilities and interests.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
Care Worker
People Incorporated
06.2021 - 02.2022
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Monitored and assisted residents through individual service plans.
- Ensured timely administration of medication, following strict protocols to maintain patient safety.
Maintenance
Ben Garen Regional Park
04.2020 - 06.2021
- Documented work performed on computerized maintenance management system (CMMS).
- Increased equipment lifespan with diligent preventive maintenance measures.
- Increased efficiency through predictive and preventive maintenance strategies.
- Performed routine maintenance on equipment.
Driver/Labor Worker
AAA U-Rent-it Inc
01.2019 - 11.2020
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Education
CDL Certificate of Completion -
Cops CDL Academy
Van Buren, AR07-2024
High School Diploma -
Hackett High
Hackett, AR05-2016
Skills
- Vehicle inspection knowledge
- Safe Driving Practices
- Loading and unloading proficiency
- Forklift Operation Experience
- Adaptability to weather conditions
- Physical stamina and strength
- GPS Navigation Systems
- Hazardous Materials Handling
- DOT Regulations Compliance
- Basic mechanical aptitude
- Problem-solving capabilities
- Commercial vehicle operation
- Effective communication abilities
- Positive Attitude
- Clean Driving Record
- Equipment Operation
- Clean MVR
- Pre-Trip and Post-Trip Inspections
- Heavy hauling
- Local Delivery
Timeline
CDL Delivery Driver
Norris Group
09.2024 - Current
Caregiver, Special Needs
Bost Inc
01.2022 - 06.2024
Care Worker
People Incorporated
06.2021 - 02.2022
Maintenance
Ben Garen Regional Park
04.2020 - 06.2021
Driver/Labor Worker
AAA U-Rent-it Inc
01.2019 - 11.2020
CDL Certificate of Completion -
Cops CDL Academy
High School Diploma -
Hackett High
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