Thomas Hays
Anderson,SC
Summary
Results-driven Project Manager experienced in budget management and risk assessment. Delivered projects on time and under budget through effective strategic planning and client relations. Managed large-scale construction projects while implementing risk mitigation strategies and maintaining quality control.
Overview
32
32
years of professional experience
Work History
Project Manager Superintendent
Glenn Constructors
Anderson, SC
08.2023 - Current
- Facilitated project planning sessions to define scopes and establish timelines.
- Coordinated subcontractor schedules to ensure on-time execution of project phases.
- Managed budgets and tracked expenses across all stages.
- Developed risk management plans to effectively mitigate potential issues.
- Oversaw quality control processes, ensuring compliance with construction standards.
- Organized site meetings to facilitate progress discussions and address concerns.
- Established procedures and work standards to enhance safety and performance.
- Allocated resources to ensure on-time, under-budget project completion.
A Perfect Roof and More LLC
sole Proprietor
Anderson, SC
09.2008 - 08.2023
- Pioneered marketing strategies that increased brand visibility and attracted new clients.
- Managed daily operations, ensuring efficient service and customer satisfaction.
- Oversaw financial activities like budgeting, forecasting, and accounting for fiscal health.
- Developed protocols to enhance customer service satisfaction and loyalty.
- Handled transactions while maintaining accurate records of sales and expenses.
- Cultivated strong client relationships through personalized services addressing diverse needs.
- Ensured compliance with local, state, and federal regulations affecting operations.
- Resolved crisis situations promptly, minimizing negative impacts on business operations.
Pinnacle Financial Solutions Inc.
President
Anderson, South Carolina
03.1995 - 07.2023
- Prepared and presented detailed mortgage proposals to prospective borrowers.
- Advised clients on mortgage options and loan products tailored to specific needs.
- Coordinated communication between lenders and clients to streamline application processes.
- Addressed inquiries regarding loan terms and conditions to enhance client understanding.
- Updated client records accurately in mortgage management systems.
- Verified accuracy of documentation before submission to underwriting department.
- Ensured compliance with state and federal mortgage lending regulations.
- Analyzed competitors' offerings to inform differentiation strategies for services.
Senior Project Manager
Triumph Construction LLC
Anderson, SC
01.2013 - 07.2020
- Led project planning and execution for large-scale construction initiatives.
- Managed budgets and schedules to consistently meet project timelines.
- Coordinated cross-functional teams to optimize resource allocation and enhance project alignment.
- Implemented risk management strategies to proactively address and mitigate project challenges.
- Facilitated clear communication between stakeholders and team members.
- Conducted regular site visits to monitor progress and uphold safety standards.
- Reviewed contracts and specifications for regulatory compliance.
- Delivered exceptional service to clients, strengthening long-term relationships and ensuring satisfaction.
Senior Mortgage Broker
Anderson Investment Mortgage
Anderson, SC
04.1995 - 12.2008
- Facilitated loan applications and guided clients through mortgage processes.
- Evaluated financial documents to determine eligibility and options for loans.
- Collaborated with underwriters to ensure timely approvals of loan applications.
- Assessed market trends to recommend tailored mortgage products for clients.
- Cultivated relationships with real estate agents, resulting in increased client referrals.
- Educated clients on mortgage terms for informed decision-making.
- Guided junior brokers, improving team knowledge and client service quality.
Hays Construction and remodeling Company
Sole Proprietor
Anderson, SC
09.2002 - 09.2008
- Managed daily operations and logistics for diverse client base, ensuring efficient project execution.
- Developed effective marketing strategies to attract and retain customers.
- Oversaw financial transactions and maintained accurate bookkeeping records.
- Cultivated supplier relationships to secure timely product availability, enhancing project timelines.
- Implemented customer feedback systems to gather insights and enhance service quality.
- Set pricing structures based on market analytics and trends.
- Conferred with customers to finalize purchase orders and understand needs.
- Provided customer service support via telephone, email, and in-person meetings.
Education
Bachelor of Arts - Business Management With A Finance Minor
Lander University
Greenwood, SC05-1994
Skills
- Resource allocation
- Problem solving
- Operations management
- Communication strategies
- Compliance oversight
- Strategic planning
- Time management
- Project management
- Budget management
- Risk assessment
- Quality control
- Client relations
- Team collaboration
- Negotiation skills
- Decision making
- Project scope analysis
- Project recovery
- Project development
- Construction project software
- Schedule management
- Root-cause analysis
- Project planning
- On-site support
- Budget control
- Processes and procedures
- Contract development
- Expense reports
- Work flow planning
- Progress reporting
- Data review
- Project closure
- Client rapport
- Performance evaluations
- Coaching and mentoring
- Functional & business requirements
- Project feedback data
- Staff retention
- Staff training and motivation
- Workforce training
- Compliance monitoring
- Influencing skills
- Team bonding
- Project recovery strategies
- Construction systems management
- Procedure development
- Cost reduction and containment
- Systems implementation
- Construction material sourcing
- Deliverable tracking
- Cross-functional coordination
- Quality assurance and control
- Cost control
- Change control operations
- Project planning
- Subject matter research
- Impact analysis
- Project lifecycle
- Meeting facilitation
- Logistics management
- Project task management
- Contract negotiation
- Multi-unit operations management
- Construction finance management
- Non-conforming material reports
- Permit processing
- Vendor sourcing
- Communication skills
- Construction scheduling
- Contract negotiation
- Regulatory compliance
- Safety management
- Cost control implementation
- Cost analysis
- Blueprint reading
- Managing employees
- Regulation and compliance
- Site safety management
- Building codes compliance
- Blueprint interpretation
- Subcontractor supervision
- Construction oversight
- Project cost estimation
- Worksite management
- Permit acquisition
- Change orders management
- Controlled budgeting
- Lean construction principles
- Blueprints
- Project budgeting
- Subcontractor coordination
- Construction materials
- Material ordering
- Structural repairs
- Cost estimation
- Wood and metal framing
- Critical thinking
- Residential project management
- Interpersonal and written communication
- Construction deadlines
- Workflow optimization
- Residential and commercial projects
- Raw materials
- Construction procedures
- Contract management
- Schematics and blueprints
- Team collaboration
- Business management
- Work prioritization
- Production and processing
- Staff management
- Operational support
- Material inventory management
Timeline
Project Manager Superintendent
Glenn Constructors
08.2023 - Current
Senior Project Manager
Triumph Construction LLC
01.2013 - 07.2020
A Perfect Roof and More LLC
sole Proprietor
09.2008 - 08.2023
Hays Construction and remodeling Company
Sole Proprietor
09.2002 - 09.2008
Senior Mortgage Broker
Anderson Investment Mortgage
04.1995 - 12.2008
Pinnacle Financial Solutions Inc.
President
03.1995 - 07.2023
Bachelor of Arts - Business Management With A Finance Minor
Lander University