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Product Manager with over 8 years of experience driving successful software development projects; managed two concurrent projects with large budgets while collaborating with diverse teams at Frontier Communications. Earned Professional Scrum Master II certification, demonstrating leadership in Agile methodologies and team coordination, directly contributing to a 30% improvement in cross-functional team performance.


PROJECT MANAGER | DELIVERY MANAGER | PRODUCT OWNER PROFESSIONAL SUMMARY High performing professional with more than a decade of experience in project, delivery, and program management, with a proven track record in Information Technology and services. Proficient in translating concepts into actionable solutions, collaborating with executives, and leading diverse teams. Skilled in Agile methodologies like Jira, adept at managing relationships with clients, vendors, and stakeholders. Recognized for catalyzing change, troubleshooting, and a genuine tech enthusiast. Adopt a context-driven, solutions-oriented approach and . demonstrate adaptable leadership and mentorship abilities.

Strategic Product and Project Manager with over four years of experience leading cross-functional teams to deliver complex projects on time. Proven track record in managing the entire project and product lifecycle, from initiation to closure, ensuring quality and adherence to deadlines. Skilled in Agile and Waterfall methodologies, adept at prioritising tasks, mitigating risks, and fostering collaboration to achieve project goals. Leverage strong customer relationship skills to gather stakeholder requirements and translate them into successful deliverables.


  As a Associate Product Manager, I am responsible for leading the definition and development of Risk Adjustment Products applicable to government healthcare programs and also commercial programs, on the company technology platform. Work closely in shaping the standardization. Understands the technical functioning of the current system and able to architect business solutions based on industry knowledge and market research.
  Certified PMPO with over 10+ years of cross functional and technical experience in designing and implementing business intelligence solutions, Project Frameworks for Health care domains.
  Specialties: Building great teams, strategic planning, Program/Risk/Project management, Business analysis, Business processes and system solutions in different domains for various projects from conceptualization to implementation and maintenance.
  Experience in enabling products to SaaS and also to BaaS.
  Experienced in writing Product Documentation, Maintain healthy PRD's, User Stories to meet the requirements of Business.
  8 years of experience in scaling Agile Transformations in Large Organizations, expanding team/launching new Healthcare industry projects.
  Experienced QA Analyst.
  Lead multiple Cross Functional teams.
  Excellent work ethic, consistently recognized for success in developing systems, processes and procedures to streamline corporate operations, increase revenues and enhance profit performance.
  Experience on Software Development Methodologies such as Waterfall, SCRUM, Worked on Jira tool with Sprint, Velocity and Story points as Scrum Master (Agile methodology)
  Project Planning and Management Managed cross functional teams in Risk Adjustments domain spaces for Health care platform (BCBS) from initial planning stage to delivery & oversight to business. Managed 4+ projects from the initial planning stage to delivery and maintenance. Responsibility for successful transition of a product in UAT, Go-Live, and post Go-Live support and sign off. Comprehensive knowledge of Methodologies like Waterfall, Iterative, Agile and Capability Maturity Models. Prepare release plans and facilitate the scrum ceremonies in the team. Prepare Project Scope/Vision/Charter Documentation, Project Plan, WBS, BRD, resource allocation plan and track the project schedules and milestones. Extensive experience in project scheduling and budgeting to meet project milestones, deadlines to achieve the key deliverables of the projects under the triple constraints of scope, cost, Estimations, Financials and time. Capable of bringing an overwhelming enthusiasm to projects, apply expert judgment to the remove impediments and deliver successfully in rapidly evolving and dynamic environments.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Self Driven, Goal Oriented, Success Driven Product Manager with a track record of accelerating delivery of consumer products adoption and a broad understanding of direct sales, marketing and channel sales models. Professional with a strong focus on results and extensive experience executing effective sales and marketing efforts in high pressure, high competitive environments. Commended for having a unique capacity to the deployment of the communication of complicated ideas while emphasizing distinct consumer value and company importance. With a track record of huge success in creating measurable business results for challenging situations through the development of winning GTM strategies. High impact messaging, creative lead generation campaigns and highly sought after sales enablement solutions Hands on experience in business growth and strategy development. Highly competent in working with strategic stakeholders. Excellent in communication and presentation skills with proficiency in: MS Word PowerPoint PROFILE SUMMARY Proficient in assessing the effectiveness of marketing programs that support on an ongoing basis, and report back to stakeholders on required changes. Building a compelling product road map Expertise in planning the launch of new products and releases of existing products and managing the cross functional implementation plans. Skilled in acting as the primary thought leader for the products supported externally, including speaking and trade engagements. Competent in collaborating with product management, development and marketing communications team. Effective alignment of product vision to business goals Good experience in of managing product lifecycle. Ability to interact at all levels within the organization. Experience in the use of Agile methodology Experience in aligning business procedures with system processes Experienced in managing team and client interactions. Drive customer uptake and adoption through targeted campaigns
Quality-driven Product Manager with [Number]-year background carrying products from conception to production. Excellent technical knowledge and presentation skills. Firm grasp of product composition, structure and applications.

Thomas Head

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Product Manager

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Product Manager

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