Thomas Henson
Milford,OH
Summary
Experienced Field Tech professional with strong leadership and relationship-building skills. Lead installer for audio-video systems. Strong managerial, time-management and communication skills.
Overview
23
23
years of professional experience
Work History
MFG ENG TECH LEAD
General Dynamics
Springboro, Ohio
01.2026 - Current
- Integrated new technologies into existing systems for improved functionality.
- Facilitated training sessions on tools and processes for team members.
- Provided technical guidance on development projects as well as implementation of new technologies.
- Managed multiple tasks within tight deadlines while ensuring quality control throughout the process.
- Collaborated with other team members to troubleshoot complex issues and develop solutions.
- Developed and maintained technical documentation for software systems.
- Analyzed system performance metrics to identify areas of improvement.
- Facilitated communication between different teams to ensure successful completion of projects.
Preventive Maintenance Technician
General Dynamics
Springboro, OH
11.2023 - 01.2026
- Performed preventative maintenance on a variety of equipment, including motors, pumps and valves.
- Conducted regular inspections to identify potential problems or areas of improvement.
- Replaced worn parts and lubricated moving components to ensure proper operation.
- Troubleshot complex mechanical issues using specialized diagnostic tools and techniques.
- Maintained accurate records of all maintenance activities in the computerized system.
- Installed new machinery according to manufacturer's specifications and safety guidelines.
- Identified safety hazards in the work environment and took appropriate corrective action.
- Created detailed reports for management summarizing repairs and preventive maintenance completed each month.
- Provided technical guidance and training to less experienced technicians on proper repair techniques.
- Completed routine tasks such as changing light bulbs, inspecting fire extinguishers.
Maintenance Technician
Mikes Carwash
Cincinnati , OH
09.2019 - 11.2023
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Maintained available parts, tools and materials inventory to respond to issues.
- Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
- Applied hazard prevention procedures according to regulatory mandates, including assessing electrical appliances and connections.
- Ran machinery diagnostics rounds to meet performance thresholds.
Field Technician IV
Spectrum
Cincinnati, OH
03.2008 - 09.2018
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Used all tools, equipment and vehicles in a safe and efficient manner.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Prepared and presented technical proposals for clients.
- Provided senior technical support to both in-house staff and user departments for all network applications.
- Worked closely with clients for the duration of projects.
- Served as operating system expert, providing technical support for entire organization.
Shipping Receiving
Smurflt-Stone Container Corporation
Sharonville, OH
01.2007 - 02.2008
- Loaded flat bed by forklift and hand truck.
- Followed proper selection procedures as established by the company.
- Used propane forklift to load trailer at warehouse.
- Packed containers and re-packed damaged containers.
- Transported goods from racks, shelves and vehicles.
- Unloaded cargo from truck with hand trucks and pallet jacks.
- Unloaded, picked, staged and loaded products for shipping.
- Worked at a rapid pace to meet tight deadlines.
- Banded, wrapped, packaged and cleaned equipment.
- Oversaw special orders and after-hours, urgent shipping jobs.
Aviation Structural Mechanic
US Navy
Jacksonville, FL
02.2005 - 12.2006
- Inspected, removed and replaced components of hydraulic systems and replaced gaskets and wipers in hydraulic components.
- Installed and rigged ejection seats, shoulder harnesses, lap belts and face-curtain mechanisms.
- Performed daily inspections, including both postflight and preflight inspections.
- Maintained various aircraft systems, including air conditioning, cabin and cockpit heat and pressurization and ventilation.
- Prepared metal parts of requisite measurements by way of fabrication, soldering stretching or shrinking.
- Commanded operations post, including personnel, weapons and equipment.
Aviation ordnancemen
US NAVY
Norfolk, VA
06.2003 - 02.2005
- Performed various duties at sea on flight decks and ashore in hangars.
- Maintained airborne weapons, aircraft guns, and targets and operated magazine sprinkler systems.
- Stowed, assembled and loaded aviation ammunition.
- Supervised the operation of aviation ordnance shops, armories, and stowage facilities.
- Serviced bombs, missiles and rockets and launched test devices.
- Logged and filed classified documents.
- Patrolled areas and allowed restricted area access for authorized personnel.
- Managed receipt, storage and issue of ammunition processes.
- Maintained complete accountability during redeployment of all sensitive items and communication equipment.
Education
Cable Tech
SCTE
Skills
- Communication skills
- Ability to translate technical specifications
- Excellent written and verbal skills
- Interpersonal communication skills
- Problem-solving and analysis skills
- Materials management
- Data analysis and statistics
- Test equipment operation
- Data entry
- Superior troubleshooting skills
- Computer proficient
- Training and development
- Results-oriented
- Time management skills
- File/records maintenance
- Familiar with RF systems
- Employee development and management
- Exceptional problem solver
- Motivated self-starter
- Works well independently
- Customer service-oriented
- Critical Thinking
- Deductive Reasoning
- Records Maintenance
- Inspection Conduction
- Routine Maintenance
- Mechanical Troubleshooting
- Structural Reinforcement
- Machinery Repair
- Parts Lubrication
- Mechanical Repair
Awards
Command Advancement Program
Mission & Values Performance
Timeline
MFG ENG TECH LEAD
General Dynamics
01.2026 - Current
Preventive Maintenance Technician
General Dynamics
11.2023 - 01.2026
Maintenance Technician
Mikes Carwash
09.2019 - 11.2023
Field Technician IV
Spectrum
03.2008 - 09.2018
Shipping Receiving
Smurflt-Stone Container Corporation
01.2007 - 02.2008
Aviation Structural Mechanic
US Navy
02.2005 - 12.2006
Aviation ordnancemen
US NAVY
06.2003 - 02.2005
Cable Tech
SCTE