Thomas Holland
Opelika,AL
Summary
Seeking a long- term position with a dependable company that promotes growth.
I love to learn new skills and trades because I apply them to my daily activities as well as use them to complete my goals.
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
14
14
years of professional experience
Work History
Technical Support Representative
Consumer Cellular
Tempe, AZ
10.2022 - 12.2024
- Provided technical support for cellular phones, tablets, and Life Alert devices.
- Troubleshot customer inquiries related to software and hardware issues.
- Conducted research into product-related issues, identified solutions, and provided accurate information to customers.
- Assisted customers with installation of new hardware and software applications.
Maintenance Engineer
Opelika Housing Authority
Opelika, AL
01.2019 - 03.2021
- Assisted in the repair of light fixtures.
- Contributed to the installation of bathroom fixtures.
- Assisted in painting and installing doors.
- Cleaned work areas after completing tasks to ensure safety compliance.
- Repaired and replaced defective parts in production machinery.
- Troubleshot and repaired malfunctioning components such as pumps, valves, bearings and shafts.
Maintenance Engineer
BlueLine Rental
Auburn, AL
09.2018 - 01.2019
- Performed washing duties on large machinery.
- Managed the operation of skid steers as well as telescopic handler forklifts.
- Developed detailed reports on equipment malfunctions or repairs performed.
- Conducted regular inspections of facility machinery for signs of wear or damage.
- Ensured compliance with safety regulations during all maintenance operations.
Domestic Engineer
Self Employed Services
Auburn, AL
10.2012 - 09.2018
- Repaired walkways with pavers or concrete blocks when needed.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Ensured proper disposal of all waste generated from job sites.
- Installed water features such as fountains and sprinkler systems.
Landscaper
Bogin On The Plains
Auburn, AL
08.2018 - 09.2018
- Operated landscaping equipment to maintain grounds and remove trees.
- Cut and trimmed lawns using power mowers and edgers
- Handled responsibilities regarding garbage removal.
- Cleaned debris upon completion of tasks.
Janitor
Village Mall
Auburn, AL
12.2010 - 09.2012
- Cleaned bathrooms, floors, and other areas.
- Strive to maintain a safe shopping environment.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Follow established safety procedures while using chemicals.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Empty wastebaskets and trash containers.
- Sweep, mop and vacuum floors of all areas.
Education
Credit-Based Diploma -
Beulah High School
Valley, AL05.2008
Skills
- Technical Support
- Software Installation
- Customer Service
- Grounds Maintenance
- Lawn Care
- Personal Delivery Services
- Service Upselling
- Payment Processing
- Shipping and receiving understanding
- Microsoft Outlook, Excel, Power Point, 10 Key
Referencesavailable
True
Career Experience
- Express Employment Professionals, 01/01/19, Present, Maintenance Mechanic, Opelika, AL, Assisted in repairing of light fixtures., Assisted in installation of bathroom fixtures., Assisted in painting and installing doors., Removal of debris around apartments.
- Express Employment Professionals, 09/01/18, 09/01/18, Maintenance Mechanic, Auburn, AL, Washed heavy equipment., Operated skid steer and telescopic handler forklift.
- Express Employment Professionals, 08/01/18, 09/01/18, Landscaper, Auburn, AL, Cleared trails by cutting down trees., Cut grass., Trash removal.
- Mr. John, 12/01/14, 05/01/16, Janitor, Opelika, AL, Buffed, scrubbed, waxed floors.
- Village Mall, 12/01/10, 09/01/12, Janitor, Auburn, AL, Cleaned bathrooms, floors and other areas., Trash removal., Strive to maintain safe shopping environment.
Timeline
Technical Support Representative
Consumer Cellular
10.2022 - 12.2024
Maintenance Engineer
Opelika Housing Authority
01.2019 - 03.2021
Maintenance Engineer
BlueLine Rental
09.2018 - 01.2019
Landscaper
Bogin On The Plains
08.2018 - 09.2018
Domestic Engineer
Self Employed Services
10.2012 - 09.2018
Janitor
Village Mall
12.2010 - 09.2012
Credit-Based Diploma -
Beulah High School