Thomas Holler
Sun Prairie
Summary
Dynamic Store Manager with a proven track record at Kohl's, Marshall’s and Walgreens. My greatest strength is team building and customer service. I enhanced employee morale and reduced turnover through effective training, mentoring and coaching. I knew I was meant to lead a team since High School where I got my first taste of leading a team. I was chosen by my peers to be varsity captain during my senior year in football, basketball and track & field. I am an optimistic leader where I believe anything is possible with the right attitude.
Overview
23
23
years of professional experience
Work History
Store Manager
Kohls
02.2025 - Current
- Interacted well with customers to build connections.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Managed inventory control, cash control, and store opening and closing.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
Store Manager
Marshall’s
05.2024 - 02.2025
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Walgreens
12.2002 - 04.2024
- Managed daily operations of “one box” ownership.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage.
- Promoted team collaboration.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
Education
BBA - Management
University of Wisconsin Whitewater
Whitewater, WI12.2002
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Friendly and positive
- Inventory management
- Recruitment and hiring
- Goals and performance
- Team building and leadership
- Team motivation
Timeline
Store Manager
Kohls
02.2025 - Current
Store Manager
Marshall’s
05.2024 - 02.2025
Store Manager
Walgreens
12.2002 - 04.2024
BBA - Management
University of Wisconsin Whitewater
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