THOMAS J. HENRY
Cottonwood,USA
Summary
Motivated and Top Performing Consultative Sales Professional with an entrepreneurial work ethic; able to work independently, collaboratively, and cross-functionally to consistently achieve company and client goals. Excellent client-facing, interpersonal, verbal, and written communication skills. Positive individual and team contributor. Organized; able to effectively prioritize and manage multiple tasks concurrently. Demonstrated talent in accurately identifying client needs, consulting with customers on solutions, and resolving issues to achieve desired client results. Exceptional customer service provider with a passion for creating opportunities to optimize customer experience. Adaptable / flexible; thrive in fast-paced, dynamic, and ambiguous environments requiring high energy, critical thinking, and timely resolution of issues.
Overview
9
9
years of professional experience
Work History
Board Member
The Capitol Area Agency on Aging
Central Texas
02.2022 - 10.2023
- Fostered collaboration among board members, promoting open communication and shared decisionmaking.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Drove strategic planning efforts to align with group vision and long-term objectives.
- Prepared and presented reports to inform board on organizational progress and goals.
- Assisted with development of organizational budgets and resource allocation plans.
- Enhanced board effectiveness by implementing innovative strategies and best practices.
Community Liaison
LifeSpring, Home Health
Austin, TX
03.2020 - 04.2021
- Built rapport with local hospitals, rehabilitation, physicians, office staff & discharge planners, communities, and any other potential referral
- Created a business plan to increase referrals in the Lakeway area with Assisted Living, & Independent Living communities. This area has not had an external sales representative and I have been building the territory from the ground up.
- Creatively worked thru Covid by thinking out of the box. Conducted Tuesday Trunk days at Skilled nursing communities by providing snacks to be able to get access to Case Managers.
Business Development Manager
ComForCare, Home Care
Lakeway, TX
08.2019 - 12.2019
- Responsibilities include adding and maintaining referral sources within the senior community. Included but not limited to: Hospital case managers, acute rehab facilities, Home Health Agencies, Senior Residential communities, and other segments like elder care attorney, real estate agents, etc.
- Additional duties include to assist with special project coordination such as strategic planning.
- Significant accomplishments include signing on memory care facility staffing support that put ComForCare billable hours at an all-time high during first week of tenure. This account led to numerous referrals for private care and introduction of services to additional communities.
Director of Practice Development
BE WELL MD
Austin, TX
12.2017 - 08.2019
- Responsibilities include tactical revenue targeting and assist in developing business channels as identified.
- Maintain and build new relationships for professional referrals for continued growth.
- Build on relationships with senior living facilities and hospital systems to identify new strategic growth revenue paths for Be Well MD.
- Conduct and organize informational meetings for new prospects to promote our business model.
- Serve as tactical advisor resulting in a complete overhaul of strategy for 2019 that includes new areas of practice development including ACO (Accountability Care Organization) partnerships with Texas Home Health (largest home health company in Texas), and Seton Brain and Spine Institute.
Community Relations Representative
CAPITOL HOME HEALTH
Austin, TX
05.2015 - 07.2017
- Responsibilities included marketing and sales of Private Duty Attendant Care (non-clinical) services to Austin area hospital systems, surgery centers, physician groups, and senior living communities.
- Success was achieved through diligent marketing to C-Suite management, physicians and staff, social workers/case managers, and senior service providers.
- Built and maintained trusting relationships with professional referral partners in the Austin area including case managers, social workers, physicians, competitors and at-home care providers.
Community Relations Representative
LONGHORN VILLAGE RETIREMENT COMMUNITY
Austin, TX
01.2015 - 01.2017
- Company Overview: Non-profit retirement community owned and managed by The University of Texas Exes
- Marketing and Sales of Short-Term Rehabilitation, Skilled Nursing, Memory Care, Long Term Care, Assisted and Independent Living communities.
- Focus on developing relationships, retaining referrals, and increasing growth through sales, marketing and expert knowledge in the healthcare field.
- Promote healthcare services through marketing education and awareness.
- Extensive experience in relationship building with all major hospital networks in Austin, surgery centers, wound care centers, acute and sub-acute rehab facilities, state agencies and philanthropic organizations pertaining to aging and our elderly.
- Non-profit retirement community owned and managed by The University of Texas Exes
Education
Executive Certificate - Leadership and Management
University of Notre Dame
South Bend, Indiana09.2025
Bachelor of Arts - Business Administration and Management
UNIVERSITY of REDLANDS
Redlands, California01.1998
Skills
- Key Client Penetration & Management
- C-Level Sales Presentations
- Innovative Problem Solving
- Strategic Account Management
- Negotiations & Sales Closing
- Strategic Planning & Execution
Websites
Training
- Integrity Solutions Sales Training
- DEI Sales Training
- Sprint University Sales Training
- Franklin Quest Project Planning
Community Service
- Lake Travis Fire Rescue - Appointed Member, Community Education Forum, Citizen Task Force
- Austin City Council District 6 - Chairman, Four Points Safety and Mobility Task Force
- Board of Directors - Steiner Ranch Neighborhood Association/620 Corridor Coalition
- West Austin Chamber of Commerce, Director of Health and Wellness
- Austin Case Management Association - Events Committee
- Dress for Success Austin - Raised over $20,000 in donations
- Watch D.O. G. S. - Introduced and implemented Steiner Ranch Elementary chapter
- Steiner Serves - Co-founded charity project supporting local initiatives
Professional Accomplishments
- Consistently exceeded quota during ramp up period at Capital Senior Care
- Business referral on first day of sales at Capitol Senior Care from Baylor Scott & White Hospital
- Doubled Skilled Nursing Medicare revenues in first year of tenure at Longhorn Village
- Attained highest census percentage in history of Longhorn Village Skilled Nursing Facility
Timeline
Board Member
The Capitol Area Agency on Aging
02.2022 - 10.2023
Community Liaison
LifeSpring, Home Health
03.2020 - 04.2021
Business Development Manager
ComForCare, Home Care
08.2019 - 12.2019
Director of Practice Development
BE WELL MD
12.2017 - 08.2019
Community Relations Representative
CAPITOL HOME HEALTH
05.2015 - 07.2017
Community Relations Representative
LONGHORN VILLAGE RETIREMENT COMMUNITY
01.2015 - 01.2017
Executive Certificate - Leadership and Management
University of Notre Dame
Bachelor of Arts - Business Administration and Management
UNIVERSITY of REDLANDS