THOMAS JOHNSON
Lee,Florida
Summary
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
21
21
years of professional experience
Work History
Cashier
Winn Dixie Supermarket
Madison, FL
11.2024 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through meticulous record-keeping.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
Associate
Walmart
Live Oak, Fla
06.2023 - 11.2024
- Embodied company mission and values through honesty, integrity and high-quality performance.
- Answered questions via telephone, email or in-person interactions.
- Maintained high level of attention to detail, driving accuracy and quality in all deliverables.
- Developed and maintained strong client relationships, resulting in high client retention rate.
- Helped with onboarding process of new team members, fostering positive and collaborative work environment.
Lead Sales Key Holder
Dollar General
Madison, Fla
11.2022 - 05.2023
- Maintained fair and equitable environment focused on maintaining positive employee morale.
- Managed back office procedures such as sales recordkeeping, cash counting and deposit preparation.
- Oversaw operations to maintain visual, replenishment and cleanliness standards.
- Handled opening and closing routines independently to back up management.
- Reviewed backend operations to check safety, organization and preparations for restocking.
- Prepared correct register and counted drawers at end of each shift to verify accuracy.
- Managed cash drawer drops and prepared daily bank deposits to secure finances.
Caregiver
Family
Lee, Fla
01.2018 - 04.2023
- Maintained case notes to document resident progress and condition.
- Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections.
- Performed household chores to promote cleanliness, safety, and livability.
- Prepared and picked up meals for patients to nutritional needs.
- Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles.
- Assisted patients with physical therapy and recovery exercises.
- Observed patient physical condition and monitored diet and exercise habits.
Electrician Helper
Madison Services, Inc
Lee, Fla
01.2005 - 01.2018
- Tested electrical equipment and systems before use to verify proper functioning.
- Completed routine maintenance and handled service calls for residential, commercial and industrial customers.
- Measured, cut, and bent wire and conduit for installation and assembly.
- Replaced faulty circuit breakers, fuses, switches, and electronic components.
- Checked electrical units for broken insulation and loose connections.
- Diagnosed and repaired problems with equipment and related electrical components.
- Installed and repaired technically specific electrical systems and electronic components for commercial, residential and industrial buildings.
- Reviewed designs to identify solutions for common and advanced electrical problems.
- Tested, installed and repaired electrical parts and systems for existing homes and new building projects.
- Drilled holes and threaded wires and cables through ducts or conduits using hand and power tools.
- Secured brackets to bulkheads with screws and bolts and pulled wires through conduits.
Education
High School Diploma -
Key West High School
Key West, FlaGED - undefined
05-1988
Skills
- Embodied company mission and values through honesty, integrity and high-quality performance
- Answered questions via telephone, email or in-person interactions
- Displayed strong leadership skills by delegating tasks and providing guidance to junior team members
- Maintained high level of attention to detail, driving accuracy and quality in all deliverables
Timeline
Cashier
Winn Dixie Supermarket
11.2024 - 01.2026
Associate
Walmart
06.2023 - 11.2024
Lead Sales Key Holder
Dollar General
11.2022 - 05.2023
Caregiver
Family
01.2018 - 04.2023
Electrician Helper
Madison Services, Inc
01.2005 - 01.2018
GED - undefined
High School Diploma -
Key West High School