Thomas Jones
Operations Supervisor
Pottstown,PA
Summary
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
Americold Logistics
Hatfield, PA
10.2024 - Current
- Supervised a team of 8 - 12 operations staff, ensuring efficient and smooth daily operations
- Trained and mentored new hires on company policies, procedures, and safety protocols
- Reduced overtime costs by optimizing staffing levels based on demand patterns
- Assigned tasks based on workload priorities and employee skills
- Demonstrated strong leadership skills by motivating the team to achieve performance targets consistently
- Monitored employee performance, providing feedback and coaching as necessary for continuous improvement
- Served as point of contact for internal departments regarding inventory availability and order status updates
- Achieved an average order fulfillment rate of 100% within specified timeframes through effective planning strategies
- Determined staffing needs based on workload demands while adhering to budget constraints
- Maintained employee timecards and PTO hours
- Conducted daily sanitation inspections of the facility and logged any issues and discrepancies
- Filed weekly reports of all safety protocols, material handling equipment inspections, and overall condition of the facility
- Participated in weekly recap meetings with leadership of all departments throughout the facility
- Executed daily wave planning within the WMS to optimize picking/shipping, ensuring timely fulfillment of orders
Inventory Control Associate
Americold Logistics
Hatfield, PA
03.2023 - 10.2024
- Conducted regular audits to ensure inventory accuracy and identify any discrepancies
- Performed regular cycle counts to maintain accurate stock levels throughout the warehouse
- Spearheaded continuous improvement initiatives to streamline inventory control processes
- Maintained compliance with all regulatory requirements related to inventory control and storage
- Communicated with customer regarding any issues or inquiries of product stored within facility
- Investigated root causes of inventory discrepancies and implemented corrective actions to prevent future occurrences
- Reduced stock discrepancies by diligently monitoring and adjusting inventory records for accuracy.
Lift Truck Operator
Americold Logistics
Hatfield, PA
10.2016 - 03.2023
- Efficiently selected and prepared customer orders for shipment, ensuring accuracy and timeliness
- Utilized RF scanners to locate and pick products from designated storage areas
- Operated material handling equipment such as forklifts and pallet jacks to transport items within the warehouse
- Performed quality checks on picked items to verify correct quantity and condition
- Followed safety protocols and maintained a clean work environment to prevent accidents or product damage
- Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
- Trained new employees on order selection procedures, safety guidelines, company policies, as well as proper shipping and receiving procedures
- Consistently achieved 100% accuracy rate in order picking process
- Ensured compliance with company policies and procedures related to safety, security, and quality control
- Assisted in the training of new team members on warehouse operations and equipment operation
- Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from management
- Safely operated material handling equipment according to established guidelines and best practices
- Maintained cleanliness and organization within assigned work area, contributing to overall warehouse efficiency
- Efficiently loaded and unloaded shipments onto trucks, ensuring accurate placement and secure packaging
- Verified shipment details against shipping documents to ensure accuracy and completeness
- Followed proper loading techniques to maximize truck capacity while maintaining product integrity during transit
- Communicated effectively with drivers regarding load specifications
- Performed routine maintenance checks on material handling equipment, reporting any malfunctions or damages
- Received and inspected incoming shipments, verifying accuracy of contents against purchase orders
Senior Clerk
Federal Reserve Bank of Philadelphia • Philadelphia, PA
Philadelphia, PA
01.2007 - 12.2015
- Maintained accurate inventory records through regular cycle counts
- Optimized warehouse layout and storage systems to maximize efficiency and minimize handling time
- Trained new employees on proper shipping procedures, safety protocols, and equipment operation
- Created standard operating procedures (SOPs) for shipping processes to ensure consistency and accuracy across the team
- Received, inspected, and documented incoming shipments of currency
- Verified accuracy of shipment contents against purchase orders and invoices
- Organized and maintained inventory in designated storage areas
- Followed safety protocols when handling hazardous materials or fragile items
Education
High School Diploma -
Father Judge High School
Philadelphia, PA06-2003
Skills
- Task delegation
- Staff supervision
- Team training
- Safety oversight
- Employee development
- Customer relations
- Warehouse operations
- Cycle counting
- Microsoft Office
- Wave planning
- Material handling equipment
- Performance monitoring
- Operations management
- Warehouse management system
- Inventory control
- Shipping/Receiving/Distribution
Timeline
Operations Supervisor
Americold Logistics
10.2024 - Current
Inventory Control Associate
Americold Logistics
03.2023 - 10.2024
Lift Truck Operator
Americold Logistics
10.2016 - 03.2023
Senior Clerk
Federal Reserve Bank of Philadelphia • Philadelphia, PA
01.2007 - 12.2015
High School Diploma -
Father Judge High School