Thomas Judkins
Shelby Township,MI
Summary
Offering excellent interpersonal skills and strong ability to learn quickly in banking environment. Brings readiness to acquire essential banking procedures and financial transaction handling, contributing to seamless customer experience. Ready to use and develop communication and problem-solving abilities in banker role.
Overview
4
4
years of professional experience
Work History
Bank Teller
Huntington National Bank
Washington, MI
02.2025 - Current
- Processed customer transactions efficiently, maintaining high accuracy and security throughout daily operations.
- Assisted customers with account inquiries, providing clear information and resolving issues promptly.
- Balanced cash drawers at the end of shifts, verifying all transaction records for discrepancies.
- Collaborated with team members to optimize workflow and enhance overall customer service experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Shift Manager
Five Guys Burgers and Fries
Shelby Township, MI
10.2022 - Current
- Led shifts by effectively managing operations, delegating tasks, and resolving customer concerns, resulting in consistently positive feedback
- Handled cash management, including drawer counts and bank deposits, ensuring accuracy and adherence to security protocols with minimal discrepancies
- Promoted and upsold food and beverage specials, helping to increase average sales per customer and enhance overall shift performance
- Performed regular food safety audits, achieving high compliance and maintaining a safe, hygienic environment for both customers and employees
- Oversaw food preparation and cooking, resulting in all items meeting company quality and safety standards
Education
General Studies
Eisenhower Highschool
Shelby Township, MI01.2023
Associates in Finance
Macomb Community College
Clinton Township, MI04.2027
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Customer relationship development
- Transaction processing
- Sales and Cross-selling
- Decision-making
- Fraud detection
Timeline
Bank Teller
Huntington National Bank
02.2025 - Current
Shift Manager
Five Guys Burgers and Fries
10.2022 - Current
General Studies
Eisenhower Highschool
Associates in Finance
Macomb Community College