Thomas Justice
Tampa,FL
Summary
Highly motivated and customer-focused professional with a proven track record in delivering exceptional service. Skilled in multitasking, problem-solving, and creating positive experiences for clients. Seeking a position at FedEx to utilize my strong customer service background, ability to lift and move heavy items, and dedication to maintaining safe and efficient work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mosquito Technician and Office Manager
Mosquito Squad
12.2018 - Current
- Delivered exceptional service by educating clients on solutions and addressing concerns effectively
- Conducted site assessments and carried equipment to implement mosquito control measures, often involving physical tasks
- Ensured customer satisfaction by addressing inquiries and tailoring solutions to meet client needs
- Collaborated with team members to complete projects safely and efficiently
- Managed office operations, including scheduling appointments, maintaining accurate records, and processing invoices
- Supervised administrative tasks such as payroll, inventory management, and supply ordering
- Coordinated with field teams to ensure seamless communication and workflow between office and on-site operations
Mosquito Technician
Mosquito Joe
12.2013 - 12.2018
- Provided professional and courteous customer service by educating clients and resolving issues
- Lifted and transported equipment, ensuring proper installation and maintenance
- Maintained accurate documentation and adhered to established safety protocols
- Contributed to a collaborative team environment to achieve operational goals
Education
Associate Degree -
East Tennessee State University
05.2011
Skills
- Customer service skills
- Handling inquiries
- Resolving issues
- Professionalism
- Empathy
- Ability to lift and move items exceeding 50 pounds
- Detail-oriented
- Organized
- Chemical handling
- Vehicle maintenance
- Pest identification
- Billing
- Customer relations
Certification
MistAway University Annual Certifications
Timeline
Mosquito Technician and Office Manager
Mosquito Squad
12.2018 - Current
Mosquito Technician
Mosquito Joe
12.2013 - 12.2018
MistAway University Annual Certifications
Associate Degree -
East Tennessee State University
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