Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
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Kaela Bates

Office Support
Harvey,IL

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Certified Pharmacy Technician/Office Manager

Medication Management Partners
Crestwood, IL
01.2018 - Current
  • Complete physician and medical records
  • Fill prescription request
  • Supervised 5 Pharmacy Technicians and coordinated day to day activities
  • Stocked, labeled and inventoried medication to keep accurate records
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Counted, measured and compounded medications following standard procedures
  • Maintained proper drug storage procedures, registries and records for controlled drugs
  • Answered incoming phone calls and addressed questions from customers and healthcare provider

Pharmacy Technician Intern

Walgreens
Calumet City, IL
05.2017 - 01.2018
  • Stock medication and supplies
  • Assist in preparing and dispensing medication
  • Assist with insurance claims
  • Interacting with patients/ answering phone calls
  • Enter prescriptions into system

POS Associate

Kohl’s, Store
Homewood, IL
09.2016 - 07.2017
  • Greet and assist customers in a friendly and courteous manner
  • Effectively address questions and requests from customers
  • Process customers’ transactions accurately and efficiently
  • Process Kohl’s Charge applications

Film Crew Associate

AMC Loews
Crestwood, IL
04.2015 - 08.2015
  • Guest Services

Birth to Three Office Coordinator

Harvey School District
Harvey, IL
03.2012 - 08.2015

Education

Pharmacy Technician Certification -

Elim Training Center
09.2016 - 04.2017

High School Diploma - Health and Human

Thornton Township High School
08.2011 - 05.2015

Skills

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Volunteer

  

04/12-present                Believers Church                   Matteson, IL

· Children’s Sign-In Kiosk Worker 

o Greeting members and children

o Check children into Children’s church/Data entry

o Assist parents in finding correct classrooms

Timeline

Certified Pharmacy Technician/Office Manager

Medication Management Partners
01.2018 - Current

Pharmacy Technician Intern

Walgreens
05.2017 - 01.2018

POS Associate

Kohl’s, Store
09.2016 - 07.2017

Pharmacy Technician Certification -

Elim Training Center
09.2016 - 04.2017

Film Crew Associate

AMC Loews
04.2015 - 08.2015

Birth to Three Office Coordinator

Harvey School District
03.2012 - 08.2015

High School Diploma - Health and Human

Thornton Township High School
08.2011 - 05.2015
Kaela BatesOffice Support