Kaela Bates
Office Support
Harvey,IL
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Certified Pharmacy Technician/Office Manager
Medication Management Partners
Crestwood, IL
01.2018 - Current
- Complete physician and medical records
- Fill prescription request
- Supervised 5 Pharmacy Technicians and coordinated day to day activities
- Stocked, labeled and inventoried medication to keep accurate records
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Counted, measured and compounded medications following standard procedures
- Maintained proper drug storage procedures, registries and records for controlled drugs
- Answered incoming phone calls and addressed questions from customers and healthcare provider
Pharmacy Technician Intern
Walgreens
Calumet City, IL
05.2017 - 01.2018
- Stock medication and supplies
- Assist in preparing and dispensing medication
- Assist with insurance claims
- Interacting with patients/ answering phone calls
- Enter prescriptions into system
POS Associate
Kohl’s, Store
Homewood, IL
09.2016 - 07.2017
- Greet and assist customers in a friendly and courteous manner
- Effectively address questions and requests from customers
- Process customers’ transactions accurately and efficiently
- Process Kohl’s Charge applications
Film Crew Associate
AMC Loews
Crestwood, IL
04.2015 - 08.2015
- Guest Services
Birth to Three Office Coordinator
Harvey School District
Harvey, IL
03.2012 - 08.2015
Education
Pharmacy Technician Certification -
Elim Training Center
09.2016 - 04.2017
High School Diploma - Health and Human
Thornton Township High School
08.2011 - 05.2015
Skills
LeadershipCommunicationCustomer Service SkillsMicrosoft Office SoftwareTyping
Documentation and Reporting
Office Management
Organization Skills
Volunteer
04/12-present Believers Church Matteson, IL
· Children’s Sign-In Kiosk Worker
o Greeting members and children
o Check children into Children’s church/Data entry
o Assist parents in finding correct classrooms
Timeline
Certified Pharmacy Technician/Office Manager
Medication Management Partners
01.2018 - Current
Pharmacy Technician Intern
Walgreens
05.2017 - 01.2018
POS Associate
Kohl’s, Store
09.2016 - 07.2017
Pharmacy Technician Certification -
Elim Training Center
09.2016 - 04.2017
Film Crew Associate
AMC Loews
04.2015 - 08.2015
Birth to Three Office Coordinator
Harvey School District
03.2012 - 08.2015
High School Diploma - Health and Human
Thornton Township High School
08.2011 - 05.2015