Organized Mortgage Loan Officer with 7.5 years of experience in Sales and Relationship Building. Extensive real estate knowledge and success in client education and influence. Adept at mathematical accuracy and following financial regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mortgage-loan-officer
Rocket Mortgage
05.2017 - 11.2023
Exceeded sales goals by originating an average of 193 sales resulting in 38.6 million dollars of loan volume annually
Successfully completed all requirements to obtain licensing in 22 states
Organized multiple regional contests to help boost production
Sustained top 25 percentile of loan volume in purchase
Received multiple awards and accolades for conversion and culture
Assisted in professional development of new hires
Provide every client with exceptional customer service
Advise clients on the home buying and refinance process
Educate clients on how to better manage their mortgages
Assist clients through the loan process from application to closing
District Manager
College Works Painting
03.2015 - 03.2017
Spoke in 50 plus classes of students ranging from 25 to 400 students for recruiting purposes
Interviewed over 350 applicants for branch manager position
Hired/managed a team of 4 branch managers
Organized meetings with interns to motivate and devise strategies to increase efficiency and profitability of their branch
Lead a team to sell and produce over 250,000 dollars in revenue in exterior painting
Contributed in weekly meetings with executive team to improve division effectiveness
Resolved major client issues and disputes
All of my branch managers finished top 15 in sales/production in Michigan
In Charge of over 70 clients
Branch Manager
College Works Painting
03.2014 - 03.2015
Selected out of a pool of 2000 applicants with a 5% hiring rate
Developed and implemented a marketing strategy yielding over 250 exterior painting leads
Estimated painting projections and presented proposals yielding 34 clients, ranging in revenue from $1,000 to $7,000 each
Responsible for the accounts receivable of over $86,000
Hired, trained, and managed 2-3 crews with 12 employees
Maintained a 100% customer satisfaction rate throughout the year
Finished within top 2 of 25 managers in total revenue, profit margins, and booking percentage
1 of 3 managers promoted to district manager
Demolition Foreman
NSK Green Construction Inc.
01.2013 - 01.2014
Assisted with emails and day to day support tasks
Managed and worked effectively with up to 10 contractors to organize job site
Worked as a contractor on various jobs around metro Detroit
Helped manage drawing files (blueprints)
Light to Medium demolition work to Project specification
Cleaned up job sites to specification
Education
Bachelor of Arts - Economics
Michigan State University
East Lansing, MI
05.2017
Skills
Payment Collection
Sales Forecasting
Relationship Building
Sales Development
Closing
Certification
SAFE certified
Active 2024 license for 22 states as a loan officer
Python Programming certificates for accessing web data and creation and use of databases
Trainer/Program Manager at Rocket Central, Rocket Mortgage Family of CompaniesTrainer/Program Manager at Rocket Central, Rocket Mortgage Family of Companies