Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Thomas Kennard

Provo,UT

Summary

Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems.

Overview

6
6
years of professional experience

Work History

Wildland Firefighter

Dustbustersfire
Eugene, OR
08.2023 - 10.2024
  • Responded quickly and effectively to emergency situations while adhering to safety protocols.
  • Communicated regularly with Incident Command System personnel via radio transmissions about progress made in containing a fire.
  • Performed backfire operations to contain advancing fires by burning fuel ahead of them.
  • Provided fire suppression and containment for wildland fires using hand tools, pumps, hoses and other equipment.

Network Security Analyst

ENPHASE Solar Energy Private
Boise, ID
11.2022 - 04.2024
  • Conducted vulnerability assessments using various tools such as Nessus, Nmap, Metasploit.
  • Provided training sessions on how employees can protect their accounts from external attacks.
  • Provided technical guidance on the implementation of new security measures.
  • Analyzed firewall configurations and recommended changes to improve performance and security.
  • Developed user access control policies according to organizational requirements.

Customer Service Technical Representative

Vivint Smart Home
Provo, UT
01.2020 - 10.2022
  • Exceeded goals on a consistent monthly basis
  • Followed-up with clients after installations to assess quality service and customer satisfaction
  • Monitored customer order process and resolved customer technical issues.
  • Provided technical support to customers via email, phone and remote access tools.

Sale Representative

Rise Pest Control
Provo, UT
12.2018 - 08.2019
  • Prepared and processed contracts and order forms for new and existing customers
  • Cold-called over 100 prospective customers daily with 12% success rate
  • Followed-up with clients after installations to assess quality service and customer satisfaction
  • Monitored customer order process and addressed customer issues
  • Improved overall customer purchasing experiences to promote steady revenue.

Education

Associates (Incomplete) -

Brigham Young University
07.2024

High School Diploma -

Earl Warren High School
San Antonio, TX
06.2016

Skills

  • Firewall configuration
  • Cybersecurity frameworks
  • Protecting networks
  • Interpersonal Communication
  • Vulnerability Assessments
  • Threat Detection and Response
  • Continuous Improvement
  • Teamwork and Collaboration

Affiliations

  • Rockclimbing and mountaineering
  • Reading
  • Hack the box
  • Snowboarding
  • Spartan Racing

Timeline

Wildland Firefighter

Dustbustersfire
08.2023 - 10.2024

Network Security Analyst

ENPHASE Solar Energy Private
11.2022 - 04.2024

Customer Service Technical Representative

Vivint Smart Home
01.2020 - 10.2022

Sale Representative

Rise Pest Control
12.2018 - 08.2019

Associates (Incomplete) -

Brigham Young University

High School Diploma -

Earl Warren High School
Thomas Kennard