Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Full Time Caregiver
Betty Knudson
10.2015 - Current
Successfully managed and coordinated daily care for a family member with chronic health issues, ensuring all medical appointments, therapies, and medications were up to date and effectively administered.
Acted as a liaison between healthcare professionals and the family, facilitating effective communication and ensuring clarity of medical information and care instructions.
Conducted thorough research on available community resources, securing essential support services and financial assistance to enhance family care efforts.
Demonstrated exceptional problem-solving skills to overcome challenges in caregiving, resulting in a more stable and supportive environment for the care recipient.
Provided compassionate care and support to clients, ensuring comfort and safety during daily activities.
Assisted clients with personal hygiene, medication management, and meal preparation to enhance overall well-being.
Developed individualized care plans based on client needs, preferences, and medical requirements.
Implemented strategies to manage challenging behaviors, fostering a positive environment.
Simulator Sales and Assembly
Sim Coaches
12.2022 - 04.2024
Company Overview: Company Overview: Manufacture racecar and flight simulators and components for commercial and personal use. Offer simulator rental for promotional events.
Collaborated to design effective sales protocols and initiated a lead tracking protocol that improved follow-up efficiency by 50%.
Confronted logistical challenges in distributing simulator units across the United States; streamlined the assembly and delivery process.
Tackled gaps in customer understanding during simulator handover; delivered comprehensive training that increased user proficiency, enhancing overall satisfaction.
Headed remote customer assistance and troubleshooting to reduce customer downtime and improve customer experience.
Dealt with coordination issues in facilitating simulator rentals for marketing events such as high-profile events like Amazon Thursday Night Football Superbowl Party.
Addressed high production demands for racecar and flight simulators, innovated manufacturing processes, increasing output by 25% and meeting commercial and personal use needs efficiently.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Precision Farming Department Manager
Border Plains Equipment
10.2013 - 04.2015
Company Overview: Company Overview: Dealer of Case IH and New Holland agriculture equipment. Providing equipment, parts, and services for all agricultural needs.
Managed sales, installation, and maintenance of GPS based farming tools and accessories.
Designed and executed training workshops for farm staff on precision agriculture tools, resulting in a 95% adoption rate and improved operational efficiency.
Implemented advanced GIS mapping techniques that increased crop yield by 20% through precise soil and climate assessments.
Developed customized reporting tools for real-time insights into crop performance, enhancing decision-making processes, and increasing profitability by 22%.
Dealer of Case IH and New Holland agriculture equipment. Providing equipment, parts, and services for all agricultural needs.
Implemented training programs to develop staff competencies and improve team performance.
Directed departmental operations to enhance productivity and streamline workflows.
Cryptological Technician
United States Navy
05.2009 - 11.2012
Secured and maintained a TS/SCI security clearance, undergoing rigorous vetting and continuous security protocol compliance.
Cryptologic Technician Technical Petty Officer Second Class.
Faced with the complex task of deciphering intricate signal intelligence to detect threats effectively.
Conducted daily intelligence briefs for commanding and executive officers.
Maintained and operated shipboard electronic warfare equipment to achieve a 99% operational readiness rate, minimizing system downtimes.
Created and implemented maintenance schedule for division.
Generated divisional training curriculum and schedule achieving a 75% completion rate in advanced training courses, fostering upgraded team expertise.
Conducted routine maintenance and repairs on advanced naval equipment and systems.
Collaborated with multidisciplinary teams to troubleshoot complex technical issues effectively.
Education
MBA - Marketing
Southern New Hampshire University
Manchester, NH
06.2025
BS - Business Administration
University of Arkansas Grantham
Little Rock, AR
12.2017
Skills
Error resolution techniques
System troubleshooting
Technical problem-solving
Comprehensive business analysis
Strategic stakeholder communication
Skilled in Microsoft Office applications
Team management collaboration
Effective time management
Effective problem resolution
Customer engagement
Effective team leadership
Accomplishments
Supervised electronic warfare department.
Documented and resolved system malfunctions and concerns which led to 100% system operability.
Achieved 100% divisional qualification rating through effectively helping with divisional training.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Introduction to Data Analytics, American Institute of CPAs - 2024
Applying Data Analytics to Business Performance, American Institute of CPAs - 2024
Applying Data Analytics to Financial Planning and Analysis, American Institute of CPAs - 2024
Applying Data Analytics to Revenue Analysis, American Institute of CPAs - 2024
Microsoft Power BI Go Beyond Pivot Tables with Power Pivot, American Institute of CPAs - 2024
Micros oft Power BI - Use Power Query to Transform Your Data, American Institute of CPAs - 2024
Strategic Analysis: Current Position of the Organization Analysis, American Institute of CPAs - 2024
Strategic Analysis: External Environmental Analysis, American Institute of CPAs - 2024
Strategic Analysis: Internal Environmental Analysis, American Institute of CPAs - 2024
Strategic Analysis: Mission, Vision, and Stakeholders, American Institute of CPAs - 2024
Strategic Analysis: Options and Choices, American Institute of CPAs - 2024
The Process of Strategy Formulation, American Institute of CPAs - 2024
Timeline
Simulator Sales and Assembly
Sim Coaches
12.2022 - 04.2024
Full Time Caregiver
Betty Knudson
10.2015 - Current
Precision Farming Department Manager
Border Plains Equipment
10.2013 - 04.2015
Cryptological Technician
United States Navy
05.2009 - 11.2012
MBA - Marketing
Southern New Hampshire University
BS - Business Administration
University of Arkansas Grantham
Awards
Surface Warfare Qualification Pin, National Service Medal, Sea Service Medal, Global War on Terror Medal, Global War on Terror Expeditionary Medal, Good Conduct Service Medal, Marksmanship Award Medal