Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Thomas Kuhagen

Racine,WI

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, dispatching, database management, and contract management.

Overview

11
11
years of professional experience

Work History

Operations Manager

VenuWorks
Racine, WI
04.2018 - 12.2023
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Collected customer fees, managed refunds, and provided complete sales documentation.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Formed and sustained strategic relationships with clients.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Presented performance and productivity reports to supervisors.
  • Managed scheduling, training and inventory control.
  • Developed diagrams and floor plans with event setup requirements.
  • Produced contracts and invoices for events and monitored fee collection.
  • Provided on-site support during the day of the event including problem solving if necessary.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Managed safe and smooth food delivery at banquets, conferences and social events.

Material Handler

Andis Company
Racine, WI
06.2013 - 02.2018
  • Loaded completed orders on pallets according to delivery numbers.
  • Updated job knowledge by participating in educational opportunities such as seminars or trainings.
  • Logged unit quantities and entered data into inventory database.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Worked with internal departments to locate missing packages and remedy incorrect deliveries.
  • Organized warehouse inventory according to warehouse plan.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Utilized forklift to move inventory items.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Collaborated with supervisors to develop efficient methods for storing goods.
  • Used scanners to track parcel information, condition or receipt.

Education

Certification - CNC Machine Operations

Gateway Technical College
Racine, WI
02-2008

High School Diploma -

Verona Area High School
Verona, WI
06-2005

Skills

  • Contract Management
  • Workflow Optimization
  • Inventory Management
  • Health and Safety Compliance
  • Performance Reporting
  • Maintenance Planning
  • Document Control
  • Performance Monitoring
  • Customer Service
  • Workforce Training
  • Performance Evaluations
  • Cycle Counting
  • Forklift Operation
  • Equipment Safety
  • Material Handling
  • Stock Rotation
  • Pallet Jack Operation
  • Warehouse Organization
  • Stock Management
  • Product Transport
  • Truck Loading and Unloading
  • Shipping and Receiving
  • Warehouse Operations
  • Material Audits
  • Stock Allocation
  • Event Calendar Management
  • Special Events Planning
  • Meeting Planning
  • Sales Contract Management
  • Catering Coordination
  • Cost Estimating
  • Workflow Management
  • Event Planning
  • Food Service Knowledge
  • Operations Oversight
  • Client Relationship Development
  • Schedule Management
  • Scheduling
  • Room Setup and Breakdown
  • Client Meetings
  • Staff Management

References

References available upon request.

Timeline

Operations Manager

VenuWorks
04.2018 - 12.2023

Material Handler

Andis Company
06.2013 - 02.2018

Certification - CNC Machine Operations

Gateway Technical College

High School Diploma -

Verona Area High School

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Thomas Kuhagen