Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thomas LeBorgne

Summary

Dynamic professional with a proven track record at Amazon LLC, excelling in operational efficiency and team leadership. Skilled in cybersecurity frameworks like NIST and ISO 27001, I enhance team performance and customer satisfaction, achieving a 4.9-star rating through exceptional service and meticulous attention to detail.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Associate/ Learning Ambassador

Amazon LLC
Litchfield Park
09.2021 - Current
  • Pick, pack, and ship customer orders accurately and efficiently resulting in an average of 30000 lbs daily in a high-volume fulfillment center.
  • Operate material handling equipment (e.g., forklifts, advanced conveyance, pallet jacks) to transport products to designated locations within the warehouse with zero safety incidents.
  • Lead and facilitate onboarding and ongoing training sessions for new and existing associates, focusing on operational procedures, safety protocols, and Amazon's culture for 500 new and existing employees.

Team Leader/Detailer

Ash Auto Group
Scottsdale
10.2022 - 01.2024
  • Lead a team of detailers in providing high-quality vehicle cleaning, restoration, and finishing services for vehicles purchased by customers.
  • Oversee the preparation and final inspection of vehicles to ensure consistency, attention to detail, and customer satisfaction resulting in an increase of 25 to 50 vehicles sold per month.
  • Provide exceptional customer service, addressing any concerns or questions regarding vehicle appearance and detailing services resulting in a 4.9 star rating.
  • Track daily and weekly performance metrics, identifying areas for improvement and implementing solutions and strategies to increase team efficiency and quality.

Education

Bachelors - Computer Science

Paradise Valley Community College
Phoenix
01-2027

Information Security Analyst Training Program -

Correlation One
Remote
07-2025

Skills

  • Cybersecurity Frameworks and Standards: NIST
  • Cybersecurity Frameworks and Standards: ISO 27001
  • Cybersecurity Frameworks and Standards: CIS Controls
  • Cybersecurity frameworks and standards: GDPR
  • Network Security: firewall management
  • Network Security: intrusion detection and prevention systems (IDPS)
  • Network Security: VPN implementation
  • Network Security: network segmentation
  • Network Security: secure remote access
  • Vulnerability Assessment and Penetration Testing: Nessus
  • Vulnerability Assessment and Penetration Testing: Burp Suite
  • Vulnerability Assessment and Penetration Testing: Metasploit
  • Vulnerability Assessment and Penetration Testing: Wireshark

Certification

  • CompTIA Security+, 07/25
  • CompTIA A+, 07/25

Timeline

Team Leader/Detailer

Ash Auto Group
10.2022 - 01.2024

Associate/ Learning Ambassador

Amazon LLC
09.2021 - Current

Bachelors - Computer Science

Paradise Valley Community College

Information Security Analyst Training Program -

Correlation One

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Thomas LeBorgne