THOMAS LESANE-KINNEY
5215 Leverett Street,MD
Summary
A dedicated and detailedoriented individual looking for an entry-level position at a well-reputed organization to gain experience, exposure and expand my knowledge. Highly adaptable in any environment while collaborating with team members and customers. Striving to infuse your company with these attributes.
Overview
7
7
years of professional experience
Work History
RTS PROCESS ASSISTANT
Amazon
04.2024 - Current
- Responsible for handling the return process of products back to the seller or manufacturer
- Keeping track of received damaged packages and reprocesses
- Ensure accuracy and quality control in handling returned items
- Coordinate with different departments and teams to manage the return process
- Use Amazon's internal systems and tools to track and process returns
- Maintaining cleanliness and organization in the return processing area
FULFILLMENT ASSOCIATE
Amazon
10.2021 - Current
- Processed and shipped customer orders accurately and efficiently in a fast-paced environment
- Maintained a clean and organized warehouse space to ensure a safe work environment
- Inspect merchandise for damage, flaws, and irregularities
- Finalize work orders and update the database to confirm merchandise information and prepare for shipment
Interim Process Assistant
Amazon
02.2024 - 04.2024
- Managed daily operations, resolving issues promptly to minimize disruptions and maintain productivity
- Monitor status of counts and problem solve queues
- Responsible for shift quality and associated action plans
- Preparing and implementing training and development plans for associates
FOOD DELIVERY DRIVER
DoorDash
01.2018 - 01.2022
- Delivered orders while complying with DoorDash's customer service and food hygiene policies
- Used the DoorDash app to set availability, accept deliveries and locate customers
- Maintained a 100% delivery completion rate with a 4.9/5 rating for customer service
Education
High School -
Bladensburg High School
Bladensburg, MD06.2018
Skills
- Dedicated team player
- Leadership Capabilities
- Strong Communication
- Organizational Skills
- Problem-Solving
- Strong Attention to Details
- Strong Technical Skills
- Adaptability
- Quick Decision Making
- Management support
- Performance monitoring
- Attendance tracking
Timeline
RTS PROCESS ASSISTANT
Amazon
04.2024 - Current
Interim Process Assistant
Amazon
02.2024 - 04.2024
FULFILLMENT ASSOCIATE
Amazon
10.2021 - Current
FOOD DELIVERY DRIVER
DoorDash
01.2018 - 01.2022
High School -
Bladensburg High School
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