Hi, I’m
Thomas Lincoln
Taylor,MI
Summary
Dynamic leader with proven expertise in workplace safety and customer service, honed at McDonald’s and Lids Hat World. Excelled in enhancing team efficiency and managing operations, achieving significant improvements in order accuracy and cleanliness standards. Skilled in task delegation and promotion execution, consistently fostering positive customer relationships and workplace environments.
Overview
3
years of professional experience
Work History
McDonald’s
Fast Food Crew Trainer
05.2024 - Current
Job overview
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Recognized for outstanding customer service skills, consistently receiving positive feedback from customers and management alike.
- Enhanced team efficiency by conducting hands-on training sessions for new crew members.
Lids Hat World
Store Manager
03.2022 - 02.2024
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Lincoln Consolidated High School, Ypsilanti MI
High School Diploma from Business Administration And Management
05.2016
Skills
- Order accuracy
- Workplace safety
- Task delegation
- Cleanliness standards
- Product upselling
- Promotion execution
- Customer service
- Food safety
- Attention to detail
Timeline
Fast Food Crew Trainer
McDonald’s
05.2024 - Current
Store Manager
Lids Hat World
03.2022 - 02.2024
Lincoln Consolidated High School
High School Diploma from Business Administration And Management
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