Thomas LoCastro

Contributed 25 years of expertise in automotive collision industry to support team objectives. Embraced new challenges to apply specialized skills for team benefit. Collaborated with colleagues to enhance operational efficiency.

• Shop/Production Manager with strong background in parts, production and customer relations.
• My skills include writing estimates and supplements, providing insurance companies detailed photos and accurate estimates via company portals, organize daily operations for each department, provide detailed daily reports, hold daily production meeting with office staff, dispatch production, organize sublet repairs, order, receive and check parts, post invoices, pre and post scan vehicles, order and monitor all body, paint and detail supplies, conduct complete quality inspections including test drive all vehicles before delivery, assist and care for customers.
• Effectively able to communicate with individuals at all levels of an organization.
• Knowledgeable with most major DRP programs, including but not limited to: Mercury Insurance, Progressive Insurance, Allstate Insurance, Farmers Insurance, State Farm, and Auto Club.
• Skilled in dealership relations, internal rate work, wholesale etc.
• Familiar with DRP programs, estimate auditing, monitored gross profits in parts and sales. Manage production operations (including body, refinish and detail), allocations of production, and closely monitoring cycle times.