Thomas Luna
Temple,TX
Summary
Dedicated Crew Leader lends over 32 years experience to overseeing team communication, skills management and task completion. Focused and friendly comprehension of skills to juggle stressful, deadline-driven demands. Supervisory expertise committed to delivering outstanding customer service and optimal workflows.
Overview
33
33
years of professional experience
Work History
Crew Leader I-II
Wilsonart International
Temple, TX
05.1996 - 01.2019
- Experienced Crew Leader II with 32 years of Distribution warehouse experience
- Skilled in managing and performing all the duties to streamline the effectiveness of a distribution warehouse
- Stocking, selecting, packing, inventory control, and loading trailers
- Areas of responsibilities included the shipping dock area, shipping selector/packing area, and inventory control and logistics
- Supervised and managed a crew consisting of 50 employees
- Trained new hires on job duties, safety protocols, and company policies.
- Developed work schedules to ensure adequate staffing levels.
- Ensured compliance with all health and safety regulations.
- Inspected equipment for proper operation before use by crew members.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Assessed the workload, created the work plan, organized the crew to meet the goals set, and communicated this information to the crew
- Adjusted the workforce during the shift to meet the goals set
- Communicated with customers and customer liaisons to address any concerns
- Helped the Distribution department meet the departmental goals on safety, accuracy, and on time departure
- Maintained accurate records of employee attendance, hours worked, vacation time.
- Implemented cost saving measures to reduce expenses while maintaining quality standards.
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
- Scheduled periodic meetings with crew members to discuss progress and goals achieved.
- Investigated any accidents or incidents that occurred on the job site; implemented corrective actions where appropriate.
- Conducted regular reviews of work orders to confirm completeness of project requirements.
Inventory Clerk| Lead Stocker| Shipping Puller/Packer Associate
Wilsonart International
Temple, TX
06.1986 - 05.1996
- Conducted cycle counts and adjusted inventory when necessary
- Researched inventory discrepancies
- Performed daily cycle counts and conducted physical inventory audits.
- Maintained accurate records of all incoming and outgoing stock items.
- Operated forklifts.
- Organized warehouse space to optimize storage capacity and product accessibility.
- Collaborated with other departments to ensure timely delivery of requested items.
Education
High School Diploma -
Rogers High School
Rogers, TX01.1985
Skills
- Job Site Evaluation
- Workplace Efficiency
- Crew Management
- Job Planning
- Crew Scheduling
- Customer Service
- Customer Engagement
- Inventory Management
- Crew Supervision
- Workplace Safety
- Staff Education And Training
- Compliance And Regulations
- Forklift operation
- LEAN
- 80/20 Principles
- Employee Management
- Project Management
- Performance Evaluations
- Quality Control Guidelines
Timeline
Crew Leader I-II
Wilsonart International
05.1996 - 01.2019
Inventory Clerk| Lead Stocker| Shipping Puller/Packer Associate
Wilsonart International
06.1986 - 05.1996
High School Diploma -
Rogers High School
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