Thomas McDonald
Santa Fe
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
2
2
years of post-secondary education
23
23
years of professional experience
Work History
HR Manager
Kitchen Porch Catering
Edgartown
07.1999 - 07.2022
- Developed HR policies aligned with catering industry standards and compliance requirements.
- Managed recruitment processes to attract top talent for culinary and event roles.
- Facilitated employee training programs to enhance skills in customer service and food safety.
- Oversaw employee relations, addressing concerns and maintaining a positive workplace culture.
- Conducted audits of HR practices to ensure alignment with best practices in catering services.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
Private Elderly Caregiver
Self
West Tisbury
07.2015 - 07.2017
- Provided daily personal care for elderly clients, ensuring comfort and safety.
- Assisted clients with mobility and transportation to appointments and activities.
- Managed medication schedules, ensuring timely administration for all clients.
- Prepared nutritious meals according to dietary restrictions and preferences.
- Maintained a clean and organized living environment for clients' well-being.
- Engaged clients in social activities to promote mental stimulation and companionship.
- Communicated effectively with families about client needs and care plans.
- Monitored health changes, reporting concerns to healthcare professionals as needed.
- Provided assistance with mobility issues such as walking or transferring from bed to wheelchair.
- Provided companionship and emotional support to elderly clients by engaging in meaningful conversations.
- Collaborated closely with family members regarding client care plans and progress updates.
- Managed challenging behaviors exhibited by some elderly individuals in a professional manner.
- Transported elderly clients to medical appointments, errands and social events in a safe manner.
- Organized outings for the purpose of providing entertainment for the elderly population.
- Encouraged participation in recreational activities that promoted socialization among the elderly community members.
- Monitored vital signs such as temperature, pulse rate and respiration of elderly clients.
- Responded promptly to emergency situations involving the safety of elderly clients.
Education
B. A. Humanities in Extension Studies - Art History
Harvard University
Cambridge, MA 10.1996 - 01.1999
Skills
- HR policy development
- employee recruitment
- performance management
- training program design
Affiliations
- Enjoys history , art, food, gardening, film, travel , reading
References
References available upon request.
Timeline
Private Elderly Caregiver
Self
07.2015 - 07.2017
HR Manager
Kitchen Porch Catering
07.1999 - 07.2022
B. A. Humanities in Extension Studies - Art History
Harvard University
10.1996 - 01.1999