Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Thomas Manfredi

Farmingdale

Summary

Motivated law enforcement professional with a strong desire to advance career in a structured law enforcement environment. Experienced in cyber security, dedicated to continuing law enforcement career in this specialized field. Committed to ongoing learning, serving, and protecting the public with integrity and honor. Striving to be a leader, teacher, and valuable team contributor, leveraging extensive knowledge of safe procedures to make meaningful contributions to the team's success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

HVAC Technician

Manfredi Heating and Air
09.2022 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Traveled to job sites for both scheduled and emergency appointments.

Police Officer

NYPD
07.2018 - 09.2022
  • Executed duties as a Crime Team officer with advanced legal expertise.
  • Collaborated with a team of six professionals to identify ongoing criminal activities in Lower Manhattan.
  • Mitigated cyber threats across various platforms.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Conducted preliminary investigations at scenes of major crimes.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.

Corrections Officer

New York City Department of Corrections
12.2016 - 06.2018
  • Ensured safety in recreational activities.
  • Ensured well-being and management of inmate population.
  • Maintained a secure environment while meals were served.
  • Conducted regular inspections of inmate housing units.
  • Served at the Manhattan Detention Complex (MDC), famously called the Tombs.
  • Oversaw housing of male detainees undergoing intake procedures or awaiting trial.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.

Personal Assistant to Operations Manager

ABCO
12.2015 - 03.2016
  • Visited various job sites regularly.
  • Transport critical documents directly to clients.
  • Collaborated with Operations Manager to transition towards full-time Electrical Apprentice role.

Apprentice in plumbing division (Commercial Building Services)

Shel-Lynn Services
07.2015 - 12.2015
  • Accomplished installation of advanced plumbing systems.
  • Conducted essential toilet piping projects.
  • Executed removal of toilets and sinks.
  • Completed installations of toilets and sinks.
  • Faucet repairs.
  • Conducted installation of PVC pipes.
  • Performed maintenance and replacement of water heaters.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.

Apprentice in plumbing division

Vigilante Plumbing/Heating/AC
05.2015 - 07.2015
  • Daily calls to customer homes with plumbing issues
  • Rip and replace hot water heaters
  • Repair clogged drains
  • Install new lines for washing machines
  • Change faucets / toilets
  • General plumbing maintenance

Maintenance and repair Laborer, Starbucks and Shop Rite division

Construction Maintenance Plus
05.2014 - 05.2015
  • Repair and maintain central AC units
  • Repair and maintain supermarket freezer boxes
  • Rip and replace supermarket freezer boxes
  • New install of supermarket freezer cases
  • New start up of AC / heating units, assisting plumbers, HVAC and electricians
  • Clean and maintain refrigeration units/filters/lines

Part time and Seasonal

Blue Arctic
09.2012 - 04.2014
  • Pick up / deliver merchandise to chain of 3 store locations
  • Stock retail stores for seasonal sales
  • Sales person during mall business hours
  • Train new staff on sales process and check out process
  • Make daily deposits in bank

Part time and seasonal, Picnic Team Supervisor

A Taste of Honey
06.2008 - 09.2012
  • Cooked daily on grill for outside group events
  • Bartender on large party events
  • Supervise event staff to maintain all party events
  • Move foods from freezer box to kitchen area
  • Exchange empty soda fountain
  • Overall maintenance where required

Education

College - Criminal Justice

College of Staten Island
Staten Island, NY

Mercy College - Criminal Justice

Mercy College
Dobbs Ferry, NY

High School -

Tottenville High School
Staten Island, NY
06.2010

Skills

  • Excel
  • MS Word
  • Law enforcement
  • Plumbing
  • HVAC/R
  • Security
  • Proficient in MS Word
  • Proficient in Excel
  • Internet
  • Ability to learn and adapt to new procedures
  • Complete team player
  • Teach and share my abilities
  • Package and split systems
  • HVAC and refrigeration systems
  • System troubleshooting
  • Privacy and security
  • Crime scene security
  • Cyber Crime Investigation
  • Automotive cybersecurity measures

Certification

  • First Aid Certification
  • CPR Certification
  • Peace Officer Standards and Training (POST) Certification - State POST Boards.
  • Basic Law Enforcement Training (BLET) Certification - Various State Justice Academies or Community Colleges.
  • Sexual Assault Investigator Certification – International Association of Chiefs of Police(IACP), End Violence Against Women International(EVAWI), or similar organizations.
  • BodyWorn Camera Program Operational Guidance Certificate – U.S. Department of Justice, Office of Justice Programs.
  • First Aid Certification - American Red Cross or American Heart Association.
  • CPR/AED Certification
  • Basic Life Support Certification (BLS)

Additional Information

Career Focused, Team Player, Multi tasking Self Starter

Timeline

HVAC Technician

Manfredi Heating and Air
09.2022 - Current

Police Officer

NYPD
07.2018 - 09.2022

Corrections Officer

New York City Department of Corrections
12.2016 - 06.2018

Personal Assistant to Operations Manager

ABCO
12.2015 - 03.2016

Apprentice in plumbing division (Commercial Building Services)

Shel-Lynn Services
07.2015 - 12.2015

Apprentice in plumbing division

Vigilante Plumbing/Heating/AC
05.2015 - 07.2015

Maintenance and repair Laborer, Starbucks and Shop Rite division

Construction Maintenance Plus
05.2014 - 05.2015

Part time and Seasonal

Blue Arctic
09.2012 - 04.2014

Part time and seasonal, Picnic Team Supervisor

A Taste of Honey
06.2008 - 09.2012

College - Criminal Justice

College of Staten Island

Mercy College - Criminal Justice

Mercy College

High School -

Tottenville High School

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