Data Base Development
THOMAS MASSEY
Tucson,AZ
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs, and improvements. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
Years of professional experience
5
5
Years of post-secondary education
2
2
Certified Network Administrator, ServiceNOW
10
10
Years Served in the US Army
10
10
Years in Management Roles
1
1
Production optimization
Work History
Teacher
Vail Unified School District
Vail, United States
07.2019 - Current
- Incorporated multiple types of teaching strategies into classroom. Managed classroom of 30 students, several times daily. State standards test scores increased each year for last 4 years.
- Planned and implemented integrated lessons to meet state and national standards.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Digital Entrepreneur
Rat Pack Networking, LLC
Vail, AZ
01.2016 - 01.2020
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Devised processes to boost long-term business success and increase profit levels.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Determined business plan, mission statement, and vision.
- Built business to 500 daily customers by implementing effective marketing and customer engagement plans
Program Manager – Capability Analysis
Veterans Healthcare Administration
Palo Alto, CA
01.2013 - 12.2015
- Coached team members on productivity strategies to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Met with project stakeholders on regular basis to assess progress and make adjustments, managed over 500 client medical needs.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Education
Bachelor of Science - Professional Aeronautics
01.2009 - 12.2011
- Continuing education in Aerospace and Aeronautics
- Professional development completed in Principles of Management
- Awarded FAA Commercial Pilot Certificate with Instrument Rating
MBA -
08.2012 - 01.2015
- Completed professional development in Accounting & Finance, Forecasting Models, Performance Measurements & Critical Decision-Making
- Continuing education in Program Development, Effective Communication, Process Improvement & Business Development
Skills
Group learning mechanics
Team leadership and direction
Program leadership
Policy and procedure improvements
Product development
Recruitment
Analysis and critical thinking
Experience with ServiceNow - Certified System Administrator
Staff Management
Policies and procedures
Budgeting
Business planning
Business administration
Sales and marketing
Key Performance Indicators
Accomplishments
- Dynamic Teaching Techniques - Instructed students in academic subjects using a variety of techniques such as phonetics, multisensory learning, and repetition to reinforce learning.
- Handled several high-level projects simultaneously, successfully delivering each of them in less time than expected.
- Supervised a team of 270 staff members. Taught over 1000 students and counting business principles, GAAP standards, and business ethics.
Affiliations
- Freemason
- Project Management Institute
Software
Website Design
ServiceNow
Alteryx
Salesforce
MS & Google Suites
Timeline
Teacher - Vail Unified School District
07.2019 - Current
Digital Entrepreneur - Rat Pack Networking, LLC
01.2016 - 01.2020
Program Manager – Capability Analysis - Veterans Healthcare Administration
01.2013 - 12.2015
University of Phoenix - MBA,
08.2012 - 01.2015
Embry-Riddle Aeronautical University - Daytona Beach - Bachelor of Science, Professional Aeronautics
01.2009 - 12.2011