Summary
Overview
Work History
Education
Timeline
Skills
Generic

Thomas Massie

Venice,CA

Summary

Sales professional with proven success in building relationships and driving results, now seeking to apply strong communication skills and lived experience in recovery to support others in addiction treatment. Dedicated, empathetic, and motivated to help individuals achieve lasting change.

Overview

12
12
years of professional experience

Work History

Resident Advisor

Little Beach House Transitional Living
01.2025 - Current
  • Facilitated community-building activities to enhance resident engagement and foster a positive living environment.
  • Mediated conflicts between residents, promoting effective communication and resolution strategies.
  • Conducted client rounds to check on residents.
  • Assisted clients in handling tough situations to resolve problems.
  • Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
  • Enforced rules and regulations to maintain order and safety in residence.

Sales Representative – Steel (Railroad Track & Crane Rail)

Romar & Associates
08.2014 - 12.2023
  • Manage national and international sales of rail products, achieving consistent growth.
  • Cultivate strong client relationships, expanding customer base and enhancing satisfaction.
  • Coordinate with vendors for optimal material sourcing, pricing, and delivery efficiency.
  • Collaborate with project leaders to deliver customized solutions for infrastructure projects.
  • Provide technical support, ensuring client needs are met and satisfaction is maintained.
  • Expanded client base through targeted outreach, resulting in substantial improvements in annual sales figures and market presence.

Quality Control Lab Technician

South Atlantic Services
05.2013 - 07.2014
  • Conducted tests ensuring product quality, maintained compliance with standards.
  • Performed quality checks at production stages, resolving issues to uphold standards.
  • Operated lab equipment, analyzing properties for accurate results.
  • Collaborated to troubleshoot quality issues, implementing corrective actions.
  • Managed data entry in QA software, ensuring record accuracy and traceability.
  • Executed rigorous laboratory tests, ensuring consistent product quality and compliance, leading to enhanced customer trust.

Education

Bachelor of Science - Biology

The University of Texas At San Antonio
San Antonio, TX
12.2011

Timeline

Resident Advisor

Little Beach House Transitional Living
01.2025 - Current

Sales Representative – Steel (Railroad Track & Crane Rail)

Romar & Associates
08.2014 - 12.2023

Quality Control Lab Technician

South Atlantic Services
05.2013 - 07.2014

Bachelor of Science - Biology

The University of Texas At San Antonio

Skills

  • Peer mediation
  • Policy enforcement
  • Activity planning
  • Behavior monitoring
  • Motivational skills
  • Role modeling
  • Daily living assistance
  • Relationship building