Thomas Matthews
Concord,OH
Summary
Dynamic and dedicated professional with experience at Little Mountain Creamery, excelling in customer service and teamwork. Proven ability to maintain safety standards and enhance operational efficiency. Certified lifeguard with strong leadership qualities, adept at problem-solving and effective communication, ensuring a safe and enjoyable environment for all.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Little Mountain Creamery
10.2024 - Current
- Assisted in daily operations, ensuring smooth service and customer satisfaction.
- Maintained cleanliness and organization of work areas to uphold safety standards.
- Collaborated with team members to prepare and serve gelato products efficiently.
- Learned and followed food safety protocols to ensure compliance with health regulations.
- Supported inventory management processes by monitoring stock levels and reporting shortages.
Lifeguard
City of Mentor
05.2022 - Current
- Monitored pool activities to ensure safety and compliance with health regulations.
- Red Cross certified to administer first aid and lifesaving techniques during emergency situations.
- Conducted routine inspections of pool facilities for cleanliness and safety hazards.
- Collaborated with team members to develop effective emergency response protocols.
- Provided guidance and supervision to junior lifeguards during training sessions.
Education
High School Diploma -
Notre Dame Cathedral Latin
Chardon, OH05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Lifeguard certification
- Leadership qualities
- Public safety knowledge
- Time management
- Strong communicator
Certification
- Red Cross CPR Certified Lifeguard, Mentor, - May 2022 - present
Timeline
Team Member
Little Mountain Creamery
10.2024 - Current
Lifeguard
City of Mentor
05.2022 - Current
High School Diploma -
Notre Dame Cathedral Latin