Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
DeliveryDriver
Thomas Maus

Thomas Maus

Downey,CA

Summary

Experienced in delivering exceptional customer service with a proven track record of providing outstanding support. Proficient in English and Spanish, excelling in communication, problem-solving, and effective collaboration within teams. Seeking a challenging full-time role in a dynamic organization to contribute skills and expertise for driving success and exceeding expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier and Food Handler

Auntie Anne's Pretzels
03.2024 - Current

Provided excellent customer service in a fast-paced environment, supporting both front-of-house and back-of-house operations


  • Greeted and served customers with a positive attitude
  • Prepared and served food items according to company standards
  • Maintained cleanliness and organization of work areas
  • Supported team during peak times for smooth service flow
  • Handled cash register transactions accurately and efficiently
  • Monitored inventory and restocked supplies as needed

Delivery Driver

Lucas Bakery
11.2023 - Current

Part-time delivery driver responsible for transporting baked goods to catering businesses and local markets

  • Drove company van to deliver bread and pastries to clients
  • Collected payments and ensured order accuracy
  • Provided timely deliveries and maintained positive relationships with customers
  • Assisted with stocking and organizing delivery items
  • Maintained vehicle cleanliness and reported any issues

Part-Time Customer Service Lot Attendant

U-Haul
02.2023 - 12.2023

Provided customer support and maintained a safe and organized lot environment

  • Assisted customers with rental returns and equipment queries
  • Completed OSHA safety training to ensure compliance
  • Managed vehicle organization and inventory
  • Supported team during peak hours for efficient service
  • Addressed customer issues promptly and professionally

Flex-Time General Contractor's Assistant

EBC
08.2022 - 02.2023

Supported contractors in remodeling projects, performing basic construction tasks

  • Assisted with painting, window frame replacements, and minor plumbing work
  • Used power tools safely and efficiently
  • Helped maintain a clean and safe job site
  • Communicated with team members to prioritize tasks
  • Transported materials and equipment to various job sites

Program Associate / COVID Tester

DoctorNow
10.2021 - 06.2022

Supported COVID testing operations at multiple school sites, ensuring compliance and accuracy

  • Set up and dismantled testing stations
  • Ensured all HIPAA regulations were followed
  • Assisted with on-site coordination and logistics
  • Managed testing schedules and supply inventory
  • Reported results and addressed any issues

Customer Service Representative/Scheduler

CALL THE CAR
08.2021 - 10.2021

Scheduled medical transportation and provided customer support to members

  • Coordinated transportation appointments for patients
  • Utilized Microsoft Office tools for scheduling and data entry
  • Assisted members with inquiries and service updates
  • Communicated with drivers to ensure timely service
  • Resolved scheduling conflicts efficiently

Program Associate

CORE Response - Non Profit Organization
11.2020 - 05.2021

Supported COVID testing and vaccination operations for a large-scale public health initiative

  • Managed four supply stations, ensuring nurses had necessary resources
  • Facilitated communication between LAFD and healthcare workers
  • Helped set up and dismantle vaccination sites
  • Monitored supply levels and restocked as needed
  • Supported traffic management to streamline operations

Education

High School Graduate -

Downey High School
Downey, CA
05.2020

Skills

  • HIPAA Trained
  • Guest services
  • Hospitality
  • Driving
  • Customer service
  • Communication skills
  • Remodeling
  • Detailing
  • Maintenance
  • Cash handling
  • Sales
  • POS

Certification

  • California Employee Harassment Training, 02/01/22, 02/29/24
  • Driver's License, Yes

Additional Information

Bilingual, Drivers License with a clean driving record

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Cashier and Food Handler

Auntie Anne's Pretzels
03.2024 - Current

Delivery Driver

Lucas Bakery
11.2023 - Current

Part-Time Customer Service Lot Attendant

U-Haul
02.2023 - 12.2023

Flex-Time General Contractor's Assistant

EBC
08.2022 - 02.2023

Program Associate / COVID Tester

DoctorNow
10.2021 - 06.2022

Customer Service Representative/Scheduler

CALL THE CAR
08.2021 - 10.2021

Program Associate

CORE Response - Non Profit Organization
11.2020 - 05.2021

High School Graduate -

Downey High School
Thomas Maus