Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Haley McAlister

Bossier City,LA

Summary

Dynamic and compassionate professional with extensive experience in healthcare to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fast Food Cashier

Chilis's Bar and Grill
01.2025 - Current
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.

Direct Service Worker

Hope Angels Ministry
03.2023 - 04.2024
  • Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
  • Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
  • Coordinated recreational activities that promoted socialization among peers while also improving overall mental health for participating clients.
  • Maintained clean, safe, and well-organized patient environment.

Caregiver

Spring Lake Nursing & Rehabilitation
06.2023 - 01.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Customer Service Representative

Conduit Global
08.2017 - 06.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Science - Medical Assistant

Penn Foster College
Scottsdale, AZ
11-2025

Medical Administrative Assistant

Gulfport Job Corp Center
Gulfport, MS
07-2016

Skills

  • Customer service
  • Cleaning
  • Cash handling
  • Punctual and reliable
  • Activities of daily living assistance
  • Daily living activities
  • Housekeeping tasks
  • Patient care
  • Medication monitoring
  • Respectful and compassionate
  • Problem-solving
  • Time management
  • Elderly care
  • HIPAA protocols
  • HIPAA trained
  • HIPAA and confidentiality compliance

Certification

  • PCA - Personal Care Aide
  • PCW - Personal Care Worker
  • DCA - Direct Care Aide

Timeline

Fast Food Cashier

Chilis's Bar and Grill
01.2025 - Current

Caregiver

Spring Lake Nursing & Rehabilitation
06.2023 - 01.2024

Direct Service Worker

Hope Angels Ministry
03.2023 - 04.2024

Customer Service Representative

Conduit Global
08.2017 - 06.2023

Associate of Science - Medical Assistant

Penn Foster College

Medical Administrative Assistant

Gulfport Job Corp Center

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Haley McAlister