Summary
Overview
Work History
Skills
Websites
Educationcertifications
Timeline
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Thomas McCabe

Old Bethpage,NY

Summary

Program Manager with 23 years experience, skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.

Overview

23
23
years of professional experience

Work History

Program Manager

Hermes of Paris
6 2022 - Current
  • Led IT transition for Hermès' new U.S
  • HQ in Manhattan, overseeing all aspects of IT infrastructure setup across 71,757 sq ft
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Created and managed comprehensive project plans, ensuring successful execution and stakeholder communication
  • Designed and implemented 34 State of the Art LogiTech/ Microsoft Teams conference rooms with AI ranging in size from small huddle rooms to extra large multi-screen board rooms
  • Transitioned from Cisco Call Manager to Microsoft Teams Calling for all 360 corporate employees
  • Conducted laptop refresh project for 360 corporate employees, ensuring up-to-date technology upon move
  • Managed shutdown of data center, eCycle disposal, and certified data destruction
  • Ensured uninterrupted IT services, negotiated cost-effective tech solutions, and emphasized accessibility and inclusivity in IT operations.

Independent Consultant

SMB-BOSS
01.2021 - Current
  • Coordinated multiple IT and web development project plans, minimizing scope creep and maintaining timelines
  • Managed SalesForce documentation project, identifying client pain points and presenting findings to stakeholders
  • Led contract review for newly acquired MSP business, predicting a 33% revenue increase through renewals and upsells.

Director of Technology Services

Eze Castle Integration (ECI)
01.2019 - 01.2021
  • Managed a remote team generating $2.2 million in monthly revenue
  • Supported Connectwise to ServiceNow transition by documenting workflows and identifying risks
  • Directed SOC 2 Compliance Internal Audit, overseeing over 600 client projects involving security implementations.

Executive Vice President of IT

Computer Integrated Services (CIS)
01.2017 - 01.2019
  • Led a six-person team managing 50+ IT and Telecom projects simultaneously
  • Ensured 100% of project deadlines were met by proactively resolving engineering obstacles.

Director of Managed Services

ITsavvy
01.2015 - 01.2017
  • Aligned project goals with executive objectives, managing scheduling, budgeting, and resource allocation
  • Streamlined processes, negotiated vendor expenses, and managed a multi-million dollar data center move project.

President

HeroTechs
01.2009 - 01.2015
  • Designed and implemented various CRP, ERP, SaaS, and Office 365 solutions
  • Managed the conversion of On-Premises Exchange to O365 for thousands of end-users.

District Service Manager (DSM)

EMC
01.2006 - 01.2009
  • Implemented a global triage center for Dell/EMC Support Center
  • Managed project risks and engaged key stakeholders to avoid unanticipated issues.

Manager, Systems & Networking

The Metropolitan Museum of Art
01.2001 - 01.2006
  • Supervised the global Timeline of Art History project, digitizing artwork across multiple institutions.

Skills

Project Management: Agile, Waterfall, ITIL, Six Sigma, PMP, SDLC

Technical Proficiency: Microsoft Project, MS Office Suite, SharePoint, Jira, Confluence

Cloud Services: Microsoft Azure, M365

Compliance Standards: HIPAA, SOX, PCI, SOC 2

Leadership & Communication: Team Leadership, Stakeholder Engagement, Effective Communication, Conflict Resolution

  • Team Leadership
  • Program Leadership
  • Risk Analysis and Management
  • Educationcertifications

    • Kaplan University: Currently enrolled in BA program
    • Introduction to Programming with Python, Harvard
    • Project Management Introduction & Intermediate, Learning Tree
    • AI Applications and Prompt Engineering, edX.org
    • Introduction to Prompt Engineering, IBM
    • How to Use ChatGPT in Business, edX.org
    • AI Applications and Prompt Engineering, IBM
    • Effective Speaking & Human Relations, Dale Carnegie
    • Six Sigma Green Belt, Leadership Training, Dale Carnegie

    Timeline

    Independent Consultant

    SMB-BOSS
    01.2021 - Current

    Director of Technology Services

    Eze Castle Integration (ECI)
    01.2019 - 01.2021

    Executive Vice President of IT

    Computer Integrated Services (CIS)
    01.2017 - 01.2019

    Director of Managed Services

    ITsavvy
    01.2015 - 01.2017

    President

    HeroTechs
    01.2009 - 01.2015

    District Service Manager (DSM)

    EMC
    01.2006 - 01.2009

    Manager, Systems & Networking

    The Metropolitan Museum of Art
    01.2001 - 01.2006

    Program Manager

    Hermes of Paris
    6 2022 - Current
    Thomas McCabe