Thomas McCoskery
Poughkeepsie,NY
Summary
Seasoned Insurance Specialist with excellent planning and problem solving abilities. Offering 3 years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Agent Team Member
State Farm Agency
Fishkill
04.2021 - Current
- Took Initiative in building up clientele and workflows in brand new State Farm Agency.
- Maintained accurate records of all insurance transactions using computer software systems.
- Scheduled meetings with prospective clients to discuss available products and services.
- Produced and managing a large number of personal and commercial insurance policies.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Assisted team members in non-administrative IT support.
- Able to efficiently exceed set goals in a fast-paced environment.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Responded to customer inquiries and problems to promote great service.
Education
Google IT Certificate -
Coursera
01.2023
Bachelor's of Arts -
State University of New Paltz
01.2020
Skills
- Proficient in Microsoft Office
- Proficient in creating and managing databases
- Client Retention
- CRM Software
- Customer Service
- Insurance Sales Strategy
- New Client Acquisition
- Problem-Solving Abilities
- Analytical Thinking
- Relationship Building
Certification
- Licensed Property, Casualty, Life, and Health Insurance producer
Timeline
Senior Agent Team Member
State Farm Agency
04.2021 - Current
Google IT Certificate -
Coursera
Bachelor's of Arts -
State University of New Paltz
- Licensed Property, Casualty, Life, and Health Insurance producer
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