Thomas McCrossan
Langhorne,PA
Summary
Compassionate Dog Daycare Attendant highly productive and efficient in task completion. Specialize in animal behavior observation, effective communication with pet owners, and maintaining clean, safe environments for dogs. Excel at teamwork, problem-solving, and adaptability to ensure optimal care and customer satisfaction. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Dog Daycare Attendant
Pet Castle Resort
Langhorne, PA
07.2023 - Current
- Assessed animals for injury and illness.
- Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
- Participated in team meetings to discuss strategies for providing quality services to clients.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Implemented enrichment activities to stimulate mental engagement.
- Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
- Conducted initial assessments of temperament for new dogs to ensure compatibility with group play.
- Maintained cleanliness of play areas, kennels, and equipment to meet health and safety standards.
Front of House Employee
Chick-fil-A
Philadelphia, PA
07.2018 - 04.2021
- Provided take-out services to customers who preferred to dine offsite.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Adhered to all health code regulations when handling food items or beverages.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Brewed and served coffee and tea with preferred add-ins.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Bachelor of Science - Biology
Chestnut Hill College
Philadelphia, PA05-2026
Skills
- Cleanliness and sanitation
- Animal body language
- Time management proficiency
- Dog training experience
- Playtime supervision
- Dog breeds expertise
- Patience and empathy
- Record keeping efficiency
- Strong communication
- Adaptable and flexible
Affiliations
- Reading
- Helping older relatives with tasks
- Going on walks
Timeline
Dog Daycare Attendant
Pet Castle Resort
07.2023 - Current
Front of House Employee
Chick-fil-A
07.2018 - 04.2021
Bachelor of Science - Biology
Chestnut Hill College
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