Thomas McDaniel
McDonald's Restaurant
Livonia
Summary
Dedicated professional with strong customer service skills, complaint resolution, and product knowledge. Committed to maintaining high service standards and training new employees to enhance team performance.
Work History
Team Member
5 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Improved customer satisfaction by quickly helping each person find desired items.
- Executed cash handling procedures accurately while processing customer transactions at the register.
- Assisted in training new employees on proper operational procedures and customer service techniques.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation protocols.
- Operated kitchen equipment efficiently to prepare food items according to quality standards.
Education
No Degree - Physical Education Teaching And Coaching
I got through four years at MSU, finishing with about 90 useable credits. I passed Calculus 2.
Skills
Customer service
Complaint resolution
Product knowledge
Money handling
Clear communication
Following instructions
Flexible schedule
Positive attitude
Timeline
Team Member
McDonald's Restaurant
2018.02 - 2018.07Read More
Michigan State University
No Degree from Physical Education Teaching And Coaching
Read More