THOMAS MCKEMIE
Rohnert Park,CA
Summary
Detail-oriented and professional individual with excellent communication, interpersonal, and creative thinking skills. Eager to utilize abilities to excel in a role at your company. Known for hardworking nature and praised by colleagues, a dependable asset that can contribute to company success.
Overview
16
16
years of professional experience
Work History
Seasonal Worker
Costco
11.2024 - 01.2025
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Night Stocker
Safeway
10.2023 - 08.2024
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
Overnight Stocker
JOANN'S FABRICS AND CRAFTS
09.2015 - 08.2022
- Disposed of damaged or defective items.
- Cleaned display cases, shelves and aisles.
- Designed and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.
- Requisitioned merchandise from suppliers based on available space, customer demand and advertised specials.
- Received and counted stock items and record data manually and on computer.
- Took inventory of merchandise to identify items needing reordering or replenishment.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Sales Associate
JOANN'S FABRICS AND CRAFTS
03.2010 - 08.2022
- Drove sales through customer relationship building and suggestive selling techniques.
- Promoted visual presentation standards by keeping store replenished.
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Engaged with guests to understand and anticipate customer service needs.
- Operated cash register and POS to process sales transactions and handle payments.
- Alerted management to potential security issues, supporting loss prevention and reducing shrink.
- Cross-trained with other store departments and areas, supporting overall retail operations.
Cashier
STAPLES OFFICE SUPPLIES
01.2009 - 05.2010
- Greeted and informed customers of products, fostering positive store experiences.
- Maintained cash accuracy by working with supervisor to correct deficiencies.
- Delivered service excellence through all points of contact.
- Reconciled and prepared bank deposits.
- Provided efficient and courteous service to customers.
- Employed technology systems to locate products or place online customer orders.
Education
High School Diploma -
Concord High School
Concord, CA06.2008
Skills
- Customer Relations
- Courteous with Strong Service Mindset
- Customer Support
- Exceptional Communicator
- POS Systems and Ordering Platforms
- Calm and Professional Under Pressure
- Task prioritization
- Strong work ethic
- Inventory Replenishment
- Guest Experiences
- Document and Records Management
- Computer Proficiency
Timeline
Seasonal Worker
Costco
11.2024 - 01.2025
Night Stocker
Safeway
10.2023 - 08.2024
Overnight Stocker
JOANN'S FABRICS AND CRAFTS
09.2015 - 08.2022
Sales Associate
JOANN'S FABRICS AND CRAFTS
03.2010 - 08.2022
Cashier
STAPLES OFFICE SUPPLIES
01.2009 - 05.2010
High School Diploma -
Concord High School
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