THOMAS McLEAN

• Equip hospitality customers (such as Marriott, Wyndham, Ritz Carlton, Four Seasons and many more) with RFID Key Cards, Badges & Passes
• Solved customer challenges by offering relevant products and services.
• Provided positive first impressions to welcome existing, new, and potential customers.
• New Business development by taking inbound leads, making outbound calls/emails, attend various Trade Shows and adding products to current customer base.
• A solution provider for new customers by attending BITAC events, meeting with Executive-level buyers and purchasing decision makers.

• Launched a niche marketing campaign to win-back customers who paused their PT care due to Covid-19 restrictions
• Market to local Healthcare Professional offices to increase name recognition and brand to increase PT clientele
• Responsible for increasing business with more than 7 new clients between January 2021 to May 2021.

Lead Physical Therapy Aide|Jared Caspe, Physical Therapy

October 2017 - December 2021

• Assist patients with various exercise and workout needs based on Physical Therapists' orders
• Balance-Training for each session to ensure patient safety as well as life-improving services
• Set up patients with electrical devices and update file with changes in care
• Schedule patients for appointments and follow up with insurance companies to verify coverage details.

• Equip customers with vital safety supplies
• Assist SSR Captain to grow customer product line
• Continuous interaction with customers to ensure product satisfaction.