Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Montgomery

Thomas Montgomery

Salem,WV

Summary

I believe I am a dependable Gas Station Cashier with several years of responsible experience for a single employer. I am a specialist when it comes to the personalization of customer service leading to loyal returning customers.

Overview

3
3
years of professional experience

Work History

Gas Station Cashier

Par Mar Oil
Salem, WV
06.2021 - 09.2024
  • Greeted customers and provided excellent customer service.
  • Recorded sales transactions, accepted payments, and issued receipts.
  • Verified the age of customers purchasing alcohol or tobacco products.
  • Maintained a clean work environment and know how to operate equipment, such as registers, pumps, air machines, etc….
  • Stocked shelves with merchandise and maintained cleanliness in the store area.
  • Answered customer inquiries regarding fuel prices, services offered, directions.
  • Maintained up-to-date knowledge of all store promotions and policies.
  • Processed lottery tickets according to state regulations and company policies.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Answered phone calls to assist customers with questions and orders.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Sandwich Artist

Par Mar Oil
Salem, WV
06.2021 - 09.2024
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Organized inventory for efficient restocking of products.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Replenished condiments and other supplies at front counter areas.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Adhered strictly to cash handling policies and procedures.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Assisted team members during peak hours when necessary.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Answered guest questions, delivering most accurate and updated information available.
  • Coordinated with suppliers to ensure timely delivery of fresh ingredients.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Education

High School Diploma -

Doddridge County Highschool
West Union, WV
05-2023

Skills

  • Stocking and Replenishment
  • Complaint Handling
  • Drawer balancing
  • Customer Relations
  • Communication
  • Organization
  • Policies and Procedures
  • Problem-Solving

Timeline

Gas Station Cashier

Par Mar Oil
06.2021 - 09.2024

Sandwich Artist

Par Mar Oil
06.2021 - 09.2024

High School Diploma -

Doddridge County Highschool

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