Kathya Morales
Orosi,California
Summary
Hard-working Gas Station Cashier with background as stocker, cashier and pump attendant. Accurately processes multiple types of transactions including credit/debit, cash and EBT. Trained to deal with people of diverse personality types to deliver great customer service.
Gas Station Cashier trained in legalities of sale of alcohol, tobacco and lottery items. Maintains freshness of food products, verifying expiration dates and disposing of expired items. Quickly troubleshoots issues with cash register and fuel pumps for smooth store operations.
Offering excellent communication and good judgment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated cashier and stocker with two years of experience in gas station and food. Accomplished various tasks daily, including checking inventory, cleaning, training, cooking, stocking shelves with grocery merchandise, basic house necessities, and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Gas Station Cashier
Big O Gas Deli & Grill
04.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Ensured accurate cash handling and register operations for secure financial transactions.
- Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
- Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Supported colleagues during peak hours, demonstrating teamwork through effective communication and collaboration efforts.
- Confirmed stock levels and expiration dates of merchandise.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Prevented and reported loitering and illegal activities taking place on company property.
- Maintained regular communication with other gas stations and mini-marts under company ownership.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked with floor team and managers to meet wide range of customer needs.
- Arrived on time and dressed professionally in clean company uniform.
Shopkeeper
Dulceria, Farmacia, Y Papeleria
08.2016 - 12.2016
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Increased sales through effective inventory management and appealing merchandise displays.
- Managed daily operations, ensuring a clean, organized, and efficient store environment.
- Trained new employees on store procedures, policies, and excellent customer service techniques.
- Developed loyal customer base by building strong relationships through exceptional service and communication skills.
- Handled cash transactions accurately, balancing daily sales reports for financial integrity.
- Resolved customer complaints professionally, maintaining a positive store reputation within the community.
- Kept sales receipts and maintained accounting records.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
Education
No Degree - Nurse
Mendocino College
Ukiah, CA08.2024
High School Diploma -
Visalia Charter Independent Study High School
Visalia, CA06.2015
Skills
- POS System Proficiency
- Inventory Management
- Customer Service Excellence
- Multitasking Capabilities
- Product Knowledge
- Stocking and Replenishment
- Problem Solving Abilities
- Effective Communication
- Conflict Resolution
- Teamwork and Collaboration
- Customer Service
- Interpersonal Skills
- Payment Collection
- Customer Assistance
- Payment Processing
- Pricing and Markdowns
- Cash Management
- Order Taking
- Cash Register Systems
- Policies and Procedures
- Microsoft Office
- Problem-Solving
- Cash Register Operations
- ID Verification
- Honest and Dependable
- Store Merchandise Stocking
- Inventory Stocking
- Customer Relations
- Fuel Dispensing Knowledge
- Computer Literacy
- Cleanliness and Organization
- Sales Techniques
Languages
Spanish
Native or Bilingual
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Additional Information
I am a very determined woman. I encourage myself to do better every day. Mostly focus on becoming the best version of myself, with the ability to learn and accomplish things quickly yet precisely. I am quick to comprehend my daily task with little to no help. I will ask for help when needed, but I am pretty confident to be able to handle in complication if arise.
Software
Microsoft word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Excel
Interests
Child care
Traveling
Crocheting
Baking/Cooking
Gardening
Writing
Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Career advancementFlexible work hoursStock Options / Equity / Profit SharingWork from home optionHealthcare benefitsPersonal development programsTimeline
Gas Station Cashier
Big O Gas Deli & Grill
04.2022 - Current
Shopkeeper
Dulceria, Farmacia, Y Papeleria
08.2016 - 12.2016
No Degree - Nurse
Mendocino College
High School Diploma -
Visalia Charter Independent Study High School
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