Thomas Mosica
Summary
Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Bartender
Cooper’s Hawk Winery & Restaurant
Avondale, AZ
03.2026 - Current
- Prepared drinks for bar and restaurant to meet guest preferences and enhance overall satisfaction.
- Effectively upsell our wine memberships
- Recommended food pairings with wine choices to elevate dining experience and enhance guest enjoyment.
- Prepared drinks for bar and restaurant to meet guest preferences and enhance overall satisfaction.
- Ensured bar cleanliness to enhance guest experience and comply with health standards.
Server
Ah-So Sushi & Steak
Goodyear, USA
10.2024 - 02.2026
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
- Leveraged extensive knowledge of bar menu, including specialty cocktails and wine selections, to guide guests in their choices.
- Efficiently manage multiple tables, ensuring prompt service and high customer satisfaction.
- Efficiently managed multiple tables, ensuring prompt service and high customer satisfaction.
- Performed opening and closing duties meticulously, ensuring smooth transitions and readiness for service.
- Recommended menu items and paired beverages to enhance dining experiences for guests.
- Build strong relationships with regular customers, fostering loyalty and repeat business.
- Recommended menu items and paired beverages to enhance guest dining experiences, contributing to overall satisfaction.
Bartender
Sushi Love
Avondale, USA
03.2022 - 09.2024
- Maintained accurate inventory records, aiding in efficient stock management and cost control.
- Delivered food and beverages promptly, enhancing customer dining experience.
- Replaced empty kegs swiftly to meet high customer demand and minimize wait times.
Bar Server
Nakama
Goodyear, USA
08.2012 - 01.2022
- Managed bar operations and oversaw daily tasks to ensure smooth service
- Provided exceptional service to our guests.
- Coordinated alcohol ordering to maintain adequate supply for service
- Coordinated alcohol ordering to maintain adequate supply for service
- Maintained organized inventory records for efficient stock management.
Education
Bachelor of Arts - Fashion Design And Merchandising
Art Institute of Chicago
09.1995 - 05.1999
Timeline
Bartender
Cooper’s Hawk Winery & Restaurant
03.2026 - Current
Server
Ah-So Sushi & Steak
10.2024 - 02.2026
Bartender
Sushi Love
03.2022 - 09.2024
Bar Server
Nakama
08.2012 - 01.2022
Bachelor of Arts - Fashion Design And Merchandising
Art Institute of Chicago
09.1995 - 05.1999