Thomas Murphy
Kalispell,MT
Summary
Adept at project management and operations, I significantly enhanced on-time deliveries at FedEx Ground, leveraging strategic planning. As Owner/Operations Manager at Murphy Home Services, I spearheaded a team to exceed goals through effective leadership and client relationship management, ensuring repeat business and referrals.
Overview
5
5
years of professional experience
Work History
Owner/Operations Manager
Murphy Home Services
09.2023 - Current
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Maintenance Technician
Pursuit Collection
03.2023 - 10.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Certified Yard Switcher
FedEx:Ground
07.2022 - 12.2022
- Increased on-time deliveries by prioritizing urgent shipments and ensuring efficient loading/unloading processes.
- Optimized yard space utilization by managing trailer placement and organization according to company guidelines.
- Collaborated with warehouse staff to streamline inbound/outbound freight operations for maximum productivity.
Education
High School Diploma -
Assumption Academy
Walton, KY06.2022
Skills
- Project Management
- Operations Management
- Small business operations
- Manual labor
Timeline
Owner/Operations Manager
Murphy Home Services
09.2023 - Current
Maintenance Technician
Pursuit Collection
03.2023 - 10.2023
Certified Yard Switcher
FedEx:Ground
07.2022 - 12.2022
High School Diploma -
Assumption Academy
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