Thomas Neises
The Walt Disney Company
Winter Garden
11
years of professional experience
Hospitality and entertainment professional with proven track record of delivering exceptional guest experiences. Known for being reliable and able to adapt to a fast paced environment, ensuring a smooth operation and guest satisfaction. Skilled in communication and team collaboration to meet evolving needs.
Work History
Cast Member
4 Years 7 Months- Delivered exceptional guest experiences through engaging interactions and storytelling.
- Adapting quickly to dynamic environments while ensuring guest safety and satisfaction.
- Adapted swiftly to changing situations while ensuring guest safety and satisfaction.
- Assisted in training new cast members on operational procedures and best practices.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
Dental Hygiene Assistant
1 Year 8 Months- Assisted in performing dental cleanings and examinations, ensuring patient comfort and safety.
- Educated patients on oral hygiene practices to promote preventive care.
- Managed sterilization of instruments and equipment following infection control protocols.
- Coordinated appointment scheduling, optimizing clinic workflow and patient flow.
- Trained new staff members on office procedures and best practices in patient care.
Server
4 Years- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to coordinate orders, optimizing workflow and reducing wait times.
- Trained and mentored new servers on menu offerings, service standards, and operational procedures.
- Managed cash transactions accurately, maintaining accountability and minimizing discrepancies during shifts.
- Resolved guest complaints swiftly, leveraging problem-solving skills to maintain positive atmosphere.
Education
GED
Skills
Rapid learner
Team collaboration
Public speaking
Guest engagement
Team collaboration
Adaptable
Quick-learning
Timeline
Cast Member
The Walt Disney Company
01.2022 - 08.2026Read More
Dental Hygiene Assistant
Shorewood Family Dental Care
05.2020 - 01.2022Read More
Server
Hayden's Crossing
01.2016 - 01.2020Read More
Lincoln's Challenge Academy
GED
Read More