Thomas Norman
East Carondelet,USA
Summary
Dynamic operations manager with extensive experience at Top Notch Disposal, excelling in sales and logistics. Proven track record in generating leads and optimizing processes. Skilled in rollout and frontload driving, with a strong focus on customer satisfaction and operational efficiency. Adept at building relationships and driving business growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ROLLOFF DRIVER/OUTSIDE SALES REPRESENTATIVE
STL Rolloff
Valley Park, Missouri
06.2022 - Current
- Responsible for transporting rolloff Rolloff containers from job sites to landfill and transfer stations.
- Responsible for generating leads and outside sales, following up with customers.
ROLLOFF DRIVER/OUTSIDE SALES REPRESENTATIVE
STL Rolloff
Valley Park, Missouri
06.2022 - Current
- Responsible for delivering and picking up rolloff Rolloff containers from job sites.
- Responsible for generating leads and outside sales and following up with customers.
FRONT LOAD DRIVER
Waste Connections Inc.
Earth City, Missouri
03.2022 - 05.2022
- Operated front load truck to collect and transport waste and recycle materials from commercial accounts.
OWNER/OPERATIONS MANAGER
Top Notch Disposal
Dupo, Illinois
11.2012 - 08.2020
- Responsible for overseeing the day to day operations and to improve operational processes and procedures and to enforce company policies.
- Responsible for generating leads and outside sales. Following up with customers.
Education
High School Diploma -
Cahokia High S Chool
Cahokia, ILGeneral Studies
Southwestern Illinois College
Belleville, ILSkills
- Operation Manager
- Sales
- Rolloff Driver
- Frontload Driver
- Residential Driver
- Container Delivery Driver
- Route planning
- Container handling
- Safety compliance
- Customer acquisition
- Sales negotiation
- Inventory tracking
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Relationship building
- Team collaboration
- Safe driving practices
- Punctuality
- Safety protocols
- City and non-city driving
- Appointment scheduling
- Team building
- Commercial driving
- Inclement weather driving
- Equipment operation
- Flexible schedule
- CDL license
- Route logs
- Strategic planning
- Safety management
- DOT compliance
- Route determination
- Vehicle operation
Certification
Hold a Class A license.
Timeline
ROLLOFF DRIVER/OUTSIDE SALES REPRESENTATIVE
STL Rolloff
06.2022 - Current
ROLLOFF DRIVER/OUTSIDE SALES REPRESENTATIVE
STL Rolloff
06.2022 - Current
FRONT LOAD DRIVER
Waste Connections Inc.
03.2022 - 05.2022
OWNER/OPERATIONS MANAGER
Top Notch Disposal
11.2012 - 08.2020
High School Diploma -
Cahokia High S Chool
General Studies
Southwestern Illinois College